How do I delete my PokerStars account?

To delete your PokerStars account, you need to email. The process typically takes 1-3 days. Must contact customer support via email - no self-service option available. Permanent action with strict no new account policy.

How difficult is it to delete a PokerStars account?

The difficulty rating for deleting a PokerStars account is 7 out of 10 (medium). The process typically takes 1-3 days via email.

Can I reopen my PokerStars account after deletion?

Most gambling platforms do not allow you to reopen a deleted account. This is permanent. If you need temporary access restriction instead, consider self-exclusion.

How to Delete Your PokerStars Account (2026)

⚠️ Critical Warning

PokerStars deletion is PERMANENT. You can never create another account, even with different information. Consider self-exclusion first.

Step 1: Prepare Your Account

Withdraw all funds - Process all withdrawals first
Save documents - Download transaction history for taxes
Consider alternatives - Self-exclusion may be better than permanent deletion

Step 2: Send Deletion Email

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@pokerstars.com

Subject:

Account Deletion Request - [Your Username]

Email Body:

Dear PokerStars Support Team, I am requesting the permanent deletion of my PokerStars account. I understand this action is irreversible and that I cannot create a new account in the future. Account Information: - Username: [Your Username] - Email Address: [Your Registered Email] - Date of Birth: [Your DOB] I have already withdrawn all funds from my account. I understand that: - This action is permanent and irreversible - I cannot create a new PokerStars account in the future - All account data will be permanently removed Please process this request immediately and provide written confirmation when complete. Sincerely, [Your Full Name] [Date]

Instructions:

Copy the email content above
Send from the email address associated with your PokerStars account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Step 3: Follow Up if Needed

No response in 48 hours? Try alternative email: support@starsaccount.com

Alternative: Self-Exclusion

Need protection but not ready for permanent deletion?

Log into account → Settings → Responsible Gaming
Choose self-exclusion → 24 hours to permanent
Confirm selection → Immediate protection

Expected Timeline

Support response: 24-48 hours
Verification: 1-2 business days
Account deletion: Immediate after verification

Remember

PokerStars enforces the strictest deletion policy in online poker. This decision cannot be undone.

Support Contact

Email: support@pokerstars.com
Alternative: support@starsaccount.com
Live Chat: Available 24/7

Need Help Right Now?

If you're struggling with gambling addiction, help is available 24/7:

Call: 1-800-522-4700
National Problem Gambling Helpline

Crisis? Call or text 988

How to Delete Your PokerStars Account

Quick Overview

Quick Action: Delete Your PokerStars Account