PA · verified 2026-07-23

Pennsylvania gambling self-exclusion programs

Official Pennsylvania self-exclusion guidance for the separate casino, iGaming, VGT, and fantasy-contest programs.

Pennsylvania Gaming Control Board, Office of Compulsive and Problem Gambling

Casino Self-Exclusion

The PGCB list for Pennsylvania casinos and retail sports-wagering locations or areas where regulated gaming occurs.

What it covers

Pennsylvania casinos
Retail sports-wagering locations or areas covered by the current casino self-exclusion rules

Not covered or not established

Licensed Pennsylvania iGaming or mobile sports wagering
Video gaming terminals
Fantasy contests
Pennsylvania iLottery or horse racing

How to enroll

Use the official online portal, or schedule an appointment with the PGCB office or a PGCB location in a licensed facility.
Online enrollment uses official identity verification, live-photo capture, and government-issued identification.
Registration or a request under review is not active enrollment; wait for PGCB confirmation.

Program contact: 717-346-8300 or problemgambling@pa.gov; portal support Monday–Friday, 7 a.m.–3 p.m. Eastern

Open the official PGCB self-exclusion portal

Available terms

One year
Five years
Lifetime

Ending or removing the exclusion

One- and five-year casino entries do not expire automatically under the current effective rule. After the minimum term, request removal and wait for PGCB acceptance. A lifetime participant may petition the Board after at least ten years under the current regulation; approval is discretionary and requires the specified assessment and treatment documentation.

Before you submit

The ordinary online removal flow rejects early and lifetime removal requests; the ten-year lifetime petition is a separate formal process.
Removal from the state list does not guarantee that an operator will reinstate an account or end a broader internal ban.

Program sources: Pennsylvania Gaming Control Board — Self-Exclusion, Pennsylvania Gaming Control Board — Self-exclusion portal, Pennsylvania Gaming Control Board — Enrollment instructions, Pennsylvania Gaming Control Board — Current FAQ, Pennsylvania Code — Casino self-exclusion rules, Chapter 503a

Pennsylvania Gaming Control Board, Office of Compulsive and Problem Gambling

iGaming Self-Exclusion

A separate PGCB list for licensed Pennsylvania online casino gaming and online or mobile sports wagering.

What it covers

Licensed Pennsylvania online casino gaming
Licensed Pennsylvania online and mobile sports wagering

Not covered or not established

Casino or retail sportsbook entry as guaranteed state-list scope
Video gaming terminals
Fantasy contests
Pennsylvania iLottery or unlicensed providers

How to enroll

Select the iGaming program in the official portal. You may select more than one PGCB list in one enrollment session.
Complete the official identity and photo-verification steps.
Wait for PGCB confirmation before treating the exclusion as active.

Program contact: 717-346-8300 or problemgambling@pa.gov; portal support Monday–Friday, 7 a.m.–3 p.m. Eastern

Open the official PGCB self-exclusion portal

Available terms

One year
Five years
Lifetime

Ending or removing the exclusion

One- and five-year iGaming entries expire at the selected term. Current rules provide a discretionary exceptional early-removal petition for a compelling reason and a separate lifetime petition after at least ten years; neither route is guaranteed.

Before you submit

An operator may apply a broader ban to other products, venues, affiliates, or jurisdictions, but PGCB does not guarantee that extension.
State-list removal does not guarantee operator account reinstatement.

Pennsylvania Gaming Control Board, Office of Compulsive and Problem Gambling

VGT Self-Exclusion

A separate PGCB list for licensed video gaming terminals, principally those at qualified truck-stop establishments.

What it covers

Licensed Pennsylvania video gaming terminal activity

Not covered or not established

Casino gaming or retail sports wagering
iGaming or mobile sports wagering
Fantasy contests
Pennsylvania iLottery

How to enroll

Select the VGT program in the official portal. You may select more than one PGCB list in one enrollment session.
Complete the official identity and photo-verification steps.
Wait for PGCB confirmation before treating the exclusion as active.

Program contact: 717-346-8300 or problemgambling@pa.gov; portal support Monday–Friday, 7 a.m.–3 p.m. Eastern

Open the official PGCB self-exclusion portal

Available terms

One year
Five years
Lifetime

Ending or removing the exclusion

One- and five-year VGT entries expire at the selected term. Current rules provide a discretionary exceptional early-removal petition for a compelling reason and a separate lifetime petition after at least ten years; neither route is guaranteed.

Before you submit

Use the other PGCB lists separately when you also want casino, iGaming, or fantasy-contest coverage.

Pennsylvania Gaming Control Board, Office of Compulsive and Problem Gambling

Fantasy Contest Self-Exclusion

A separate PGCB list for licensed fantasy contests offered in Pennsylvania.

What it covers

Licensed Pennsylvania fantasy contests

Not covered or not established

Casino gaming or retail sports wagering
iGaming or mobile sports wagering
Video gaming terminals
Pennsylvania iLottery

How to enroll

Select the Fantasy program in the official portal. You may select more than one PGCB list in one enrollment session.
Complete the official identity and photo-verification steps.
Wait for PGCB confirmation before treating the exclusion as active.

Program contact: 717-346-8300 or problemgambling@pa.gov; portal support Monday–Friday, 7 a.m.–3 p.m. Eastern

Open the official PGCB self-exclusion portal

Available terms

A whole-number term from one through 99 years in the current portal instructions

Ending or removing the exclusion

The entry ends when the selected period concludes. The reviewed current rule does not establish an early-removal route.

Before you submit

Do not substitute a one-, five-, or lifetime shorthand for the current fantasy-contest term selector.

Also request self-exclusion from each operator

A state program may not cover every account, brand, affiliate, or jurisdiction. This copyable request is an additional operator step; it does not enroll you in the official state program above. Send it only through the operator's current official contact route.

Self-Exclusion Request

Request the exclusion period and scope you want

This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.

Subject

Self-Exclusion Request - [Operator name]

Email body

Dear [Operator name] Support Team, I am requesting formal self-exclusion from [Operator name] for [choose a duration from the current policy]. This is a self-exclusion request, not an ordinary account closure or temporary timeout. Please explain which products, brands, accounts, and jurisdictions the exclusion covers; when it becomes effective; how any remaining balance and pending wagers will be handled; and whether I must also enroll in a regulator or state program. Please remove me from direct gambling marketing where your current policy permits. If identity verification is required, send the official secure verification route. I will not send passwords, full payment details, or identity documents in an ordinary support message or email. Please confirm the start date, end date if any, whether it can be changed early, and provide a reference number. Thank you for your cooperation. Best regards, [Your Name]

Send from the email address on your [Operator name] account
Keep a copy of your sent email for your records

Gambling support in Pennsylvania

Call 1-800-GAMBLER

Pennsylvania presents this as its 24/7 gambling support line and also provides text 800GAM and online chat. For an immediate crisis, call or text 988.

Official sources

Checked 2026-07-23. Source scope can change; use the linked regulator page or form when submitting personal information.

If you need to talk to someone

Call 911United States emergency services — immediate physical danger or medical emergency
Call 988 Text 988 Chat with 988United States Suicide & Crisis Lifeline — suicidal, mental-health, or emotional crisis, 24/7
Call 1-800-MY-RESET Text 1-800-MY-RESET Chat with gambling supportUnited States National Problem Gambling Helpline — support, information, and referrals, 24/7/365; not an emergency service
Outside the United StatesFind local crisis help and global gambling support