How do I delete my Winamax account?

To delete your Winamax account, you need to email. The process typically takes 15-30 minutes. Account deletion available through customer support email. French GDPR and ANJ regulatory protections ensure requests are honored within legal timeframes.

How difficult is it to delete a Winamax account?

The difficulty rating for deleting a Winamax account is 5 out of 10 (medium). The process typically takes 15-30 minutes via email.

Can I reopen my Winamax account after deletion?

Most gambling platforms do not allow you to reopen a deleted account. This is permanent. If you need temporary access restriction instead, consider self-exclusion.

How to Delete Your Winamax Account (2026)

Permanent Action

Warning: Account deletion is permanent. You cannot recover your poker hand histories, tournament records, or account data. Withdraw all funds first.

Step 1: Prepare Your Account

Withdraw all funds - Process all pending withdrawals
Finish active tournaments - Complete or forfeit ongoing tournaments
Save hand histories - Download important poker data for records
Check loyalty points - Use any accumulated rewards before deletion
Save tax documents - Download transaction history for tax purposes

Step 2: Send Deletion Email

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@winamax.fr

Subject:

Demande de suppression de compte / Account Deletion Request

Email Body:

Dear Winamax Customer Service, I am requesting the permanent deletion of my Winamax account under my rights provided by GDPR (Article 17 - Right to Erasure) and French gambling regulations overseen by ANJ. Account Information: - Username: [Your Username] - Email Address: [Your Registered Email] - Date of Birth: [Your DOB] I have withdrawn all funds from my account and understand this action is permanent and irreversible. Please confirm: 1. Receipt of this deletion request 2. Timeline for completion 3. Reference number for my records I expect this request to be processed within the 30-day timeframe required by GDPR. Merci / Thank you, [Your Full Name] [Date]

Instructions:

Copy the email content above
Send from the email address associated with your Winamax account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Step 3: Complete Verification

Winamax may request identity verification:

Photo ID (passport or French national ID card)
Proof of address
Security questions about account activity

Expected Timeline

Initial response: 24-72 hours
Processing time: Up to 30 days (GDPR maximum)
Typical completion: 7-14 business days

Alternative: Self-Exclusion

Not ready for permanent deletion? Use responsible gaming tools:

Log into your Winamax account
Go to Settings (Paramètres) Responsible Gaming (Jeu Responsable)
Choose self-exclusion period - 24 hours to indefinite
Confirm selection - Immediate activation

Support Contact

Email: support@winamax.fr Phone: +33 1 76 34 00 06 Live Chat: Available 9AM-12AM CET

Need Help Right Now?

If you're struggling with gambling addiction, help is available:

France: 0 974 75 13 13 (Joueurs Info Service) International: www.gamblingtherapy.org

Crisis? In France call 3114

How to Delete Your Winamax Account

Quick Overview

Quick Action: Delete Your Winamax Account