How do I delete my SportPesa account?

To delete your SportPesa account, you need to email. The process typically takes 24-72 hours. Account deletion requires contacting customer support via email or phone. Identity verification required before processing.

How difficult is it to delete a SportPesa account?

The difficulty rating for deleting a SportPesa account is 5 out of 10 (medium). The process typically takes 24-72 hours via email.

Can I reopen my SportPesa account after deletion?

Most gambling platforms do not allow you to reopen a deleted account. This is permanent. If you need temporary access restriction instead, consider self-exclusion.

How to Delete Your SportPesa Account (2026)

Immediate Account Deletion Steps

Withdraw All Funds First

Before requesting deletion, withdraw your balance:

Log into your SportPesa account and navigate to the withdrawal section. Process all available funds via M-Pesa (fastest, typically under 5 minutes) or bank transfer.

Important: Once your account is deleted, you cannot recover any remaining balance.

Gather Account Information

Prepare the following details:

Your SportPesa phone number (account ID)
Registered M-Pesa number
National ID number
Any recent transaction details

Having this information ready will speed up verification.

Contact Customer Support

Choose your preferred method:

Phone (Fastest): Call 0709 079 079

Email: care@sportpesa.com

Live Chat: Available on website and app

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: care@sportpesa.com

Subject:

Request for Permanent Account Deletion - [Your Phone Number]

Email Body:

Dear SportPesa Support Team, I am writing to request the permanent deletion of my SportPesa account. Account Details: - Registered Phone Number: [Your Phone Number] - M-Pesa Number: [Your M-Pesa Number] - National ID: [Your ID Number] I have withdrawn all funds from my account and understand this action is irreversible. Please permanently delete my account and all associated personal data. I request confirmation of deletion via SMS or email. Thank you, [Your Full Name]

Instructions:

Copy the email content above
Send from the email address associated with your SportPesa account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Verify and Confirm

SportPesa will verify your identity before processing. Once confirmed, deletion typically processes within 24-72 hours. You'll receive SMS confirmation when complete.

Account Deletion is Permanent

Once deleted, you cannot reopen your SportPesa account with the same phone number. Ensure you've withdrawn all funds and checked for pending Jackpot entries.

How to Delete Your SportPesa Account

Quick Overview

Quick Action: Delete Your SportPesa Account

Immediate Account Deletion Steps

Withdraw All Funds First

Gather Account Information

Contact Customer Support

Account Deletion Email

Verify and Confirm

Account Deletion is Permanent

Support Contact

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