How to Delete Your Ladbrokes Account
Complete step-by-step guide to permanently close your Ladbrokes gambling account.
Quick Overview
60-90 minutes initial, weeks for completion
Warning: Ladbrokes makes deletion intentionally difficult. Follow each step carefully and be prepared for multiple attempts. Keep records of all communications.
Quick Action: Delete Your Ladbrokes Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
⚠️ Systematic Customer Service Failures
Ladbrokes has a devastating 1.2/5 Trustpilot rating with 79% one-star reviews. Users report systematic account locking, withdrawal delays, rigged games, and customer service that ignores deletion requests.
Step 1: Withdraw All Funds IMMEDIATELY
Critical: Before requesting deletion, attempt to withdraw everything:
- Try to withdraw all available funds immediately
- Cancel any pending bets if possible
- Screenshot all account balances and transactions
- Document any withdrawal attempts or blocks
Account Locking Pattern
Ladbrokes users report systematic account locking after withdrawal requests. They may claim "technical issues" or request excessive verification to prevent withdrawals.
Step 2: Document Everything
Essential Documentation:
- Screenshot current account balance
- Save transaction history
- Record any pending bets or bonuses
- Screenshot this deletion guide for reference
Step 3: Send Multiple Deletion Requests
Due to systematic ignoring of requests, send to multiple channels:
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: care@ladbrokes.com
Instructions:
- Copy the email content above
- Send from the email address associated with your Ladbrokes account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Also contact:
- Phone: 0800 731 4171 (expect long waits)
- Regulatory complaint preparation (see details section)
Step 4: Prepare for Resistance and Delays
Expected Problems:
- Ignored deletion requests (very common)
- Excessive verification requirements
- Claims of "technical issues"
- Arbitrary account restrictions
- Customer service unavailability
Timeline Reality:
- Immediate issues: Account may be locked
- Initial response: 1-2 weeks (if any)
- Actual deletion: Often requires regulatory intervention
Support Contact
Email: care@ladbrokes.com
Live Chat: Available on website
Need Help Right Now?
If you're struggling with gambling addiction, help is available 24/7:
Call: 1-800-522-4700
National Problem Gambling Helpline
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