How do I delete my 1Win account?

To delete your 1Win account, you need to email. The process typically takes 30-60 minutes. Must contact customer service via live chat or email - no self-service option. Multiple follow-ups often required due to offshore status.

How difficult is it to delete a 1Win account?

The difficulty rating for deleting a 1Win account is 8 out of 10 (hard). The process typically takes 30-60 minutes via email.

Can I reopen my 1Win account after deletion?

Most gambling platforms do not allow you to reopen a deleted account. This is permanent. If you need temporary access restriction instead, consider self-exclusion.

How to Delete Your 1Win Account (2026)

Offshore Platform Warning

1Win operates offshore under a Curacao license. This means limited regulatory oversight, minimal consumer protections, and potentially difficult account deletion. Withdraw all funds before requesting deletion.

Step 1: Prepare Your Account

Before requesting deletion, complete these steps. Withdraw all funds immediately as offshore platforms may complicate withdrawals after deletion requests. Save all transaction history and account documents. Note your username, email, and date of birth for verification.

Step 2: Contact Live Chat

1Win offers 24/7 live chat as the fastest contact method.

Visit 1win.com
Click the Help button (bottom right corner)
Request account deletion directly:

"I need to permanently delete my 1Win account. This is not a temporary suspension - I want the account completely removed and all personal data deleted. I have withdrawn all funds. Please process this deletion request immediately."

Step 3: Send Backup Email

If live chat is unresponsive, send a formal deletion request via email.

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: info@1win.xyz

Subject:

URGENT: Permanent Account Deletion Request - 1Win

Email Body:

I am requesting the immediate and permanent deletion of my 1Win account. Account Information: - Username: [Your Username] - Email: [Your Registered Email] - Date of Birth: [Your DOB] I have withdrawn all funds and understand this action is irreversible. Please confirm: 1. Receipt of this deletion request 2. Timeline for completion 3. Written confirmation when deletion is complete I expect this processed within 14 days. [Your Full Name] [Date]

Instructions:

Copy the email content above
Send from the email address associated with your 1Win account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Step 4: Follow Up Persistently

No response in 5 days? Send a follow-up email referencing your original request date. Continue using live chat to escalate. Document all communication attempts.

Expected Timeline

Best case: 1-2 weeks
Typical: 2-4 weeks
Worst case: 1-2 months with multiple follow-ups

Faster Protection: Self-Exclusion

If deletion is taking too long, request immediate self-exclusion. This blocks account access while your deletion request is processed.

Support Contact

Email: info@1win.xyz Security Issues: security@1win.xyz Live Chat: Available 24/7 on website

Need Help Right Now?

Call: 1-800-522-4700 National Problem Gambling Helpline

Crisis? Call or text 988

How to Delete Your 1Win Account

Quick Overview

Quick Action: Delete Your 1Win Account