How do I delete my Spreadex account?

To delete your Spreadex account, you need to email. The process typically takes 30-60 minutes initial, 7-14 days for completion. Account deletion available through email or phone support. Dual FCA/UKGC regulation provides strong consumer protections but verification requirements are thorough.

How difficult is it to delete a Spreadex account?

The difficulty rating for deleting a Spreadex account is 7 out of 10 (medium). The process typically takes 30-60 minutes initial, 7-14 days for completion via email.

Can I reopen my Spreadex account after deletion?

Most gambling platforms do not allow you to reopen a deleted account. This is permanent. If you need temporary access restriction instead, consider self-exclusion.

How to Delete Your Spreadex Account (2026)

CRITICAL: Financial Spread Betting Risks

Spreadex offers leveraged financial products where you can lose MORE than your initial deposit. Unlike traditional sports betting, financial spread betting involves margin trading and leverage. Losses are theoretically unlimited unless guaranteed stop losses are used. 74% of retail investor accounts lose money when spread betting with this provider. If you have open positions, close them BEFORE requesting account deletion.

Dual-Regulated Platform

Spreadex is regulated by both the UK Gambling Commission (UKGC) for sports betting and the Financial Conduct Authority (FCA) for financial spread betting. This provides strong consumer protections but also means more complex account closure processes.

Step 1: Close All Open Positions and Withdraw Funds

For Financial Spread Betting Accounts:

Close ALL open positions immediately - Do not leave any trades running
Check for margin requirements - Ensure no pending margin calls
Cancel all pending orders - Stop losses, limit orders, etc.
Wait for positions to settle - Usually T+1 or T+2
Withdraw all available funds - Process withdrawal to linked bank account

For Sports Betting Accounts:

Wait for all bets to settle
Cancel any pending bets if possible
Withdraw all available funds

Margin Call Risk

If you have open leveraged positions and your account goes into negative balance, you will owe Spreadex money. Close ALL positions before requesting deletion to avoid debt collection issues.

Step 2: Document Everything

Essential Records to Save:

Trading history and P&L statements (for tax purposes)
Sports betting history
All deposit and withdrawal records
Account statements
Any correspondence with Spreadex
Screenshots of current account status and zero balance

Step 3: Send Account Deletion Request

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: info@spreadex.com

Subject:

Account Deletion Request - GDPR Article 17 & FCA Consumer Rights

Email Body:

Dear Spreadex Compliance Team, I am writing to formally request the permanent deletion of my Spreadex account under the UK General Data Protection Regulation (GDPR) Article 17 (Right to Erasure) and my rights as a consumer under FCA regulations. Account Information: - Account Number: [Your Account Number] - Full Name: [Your Full Legal Name] - Email: [Your Registered Email] - Phone: [Your Phone Number] - Date of Birth: [Your DOB] Confirmation: - I have closed all open financial spread betting positions - I have no pending sports bets - I have withdrawn all available funds - My account balance is zero - I understand this action is permanent and irreversible Required Actions: 1. Permanently delete my account within 30 days as required by GDPR 2. Delete all personal data held under data protection regulations 3. Remove me from all marketing communications 4. Provide written confirmation of account deletion 5. Confirm any retained data required for FCA regulatory compliance and the retention period I do not wish to receive any retention offers or promotional materials. This decision is final. Please confirm receipt of this request and provide a reference number. Yours faithfully, [Your Full Name] [Date]

Instructions:

Copy the email content above
Send from the email address associated with your Spreadex account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Step 4: Follow Up and Verify

Expected Timeline:

Acknowledgment: Within 48 hours
Verification process: 3-7 business days
Final deletion: 14-30 days

If no response after 7 days:

Call customer service: +44 1727 895000
Reference your original email and date sent
Request escalation to compliance team

Support Contact

Email: info@spreadex.com Phone: +44 1727 895000 Address: Spreadex Ltd, 32 Spicer Street, St Albans, Hertfordshire, AL3 4PQ Live Chat: Available on website

UK Crisis Resources

If you're struggling with gambling or trading addiction, help is available:

National Gambling Helpline: 0808 8020 133 (GamCare - free, confidential, 24/7) GAMSTOP: gamstop.co.uk (free self-exclusion from all UK gambling sites) Samaritans: 116 123 (free, 24/7 emotional support) Crisis Text Line: Text SHOUT to 85258

Financial Difficulties: StepChange Debt Charity: 0800 138 1111 National Debtline: 0808 808 4000

How to Delete Your Spreadex Account

Quick Overview

Quick Action: Delete Your Spreadex Account