How to Delete Your William Hill Account
Complete step-by-step guide to permanently close your William Hill gambling account.
Quick Overview
60-90 minutes initial, weeks for completion
Warning: William Hill makes deletion intentionally difficult. Follow each step carefully and be prepared for multiple attempts. Keep records of all communications.
Quick Action: Delete Your William Hill Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
⚠️ High-Difficulty Platform
William Hill has a 1.3/5 Trustpilot rating with 6,488 reviews. Account locking and withdrawal problems are systematic. Expect extreme resistance to deletion requests.
Step 1: Withdraw All Funds First
Critical: Withdraw everything before requesting deletion:
- Process all pending withdrawals immediately
- Screenshot account balance and transaction history
- Document everything - William Hill has a history of "lost" withdrawals
- Cancel any pending deposits or bonuses
- Do not trust balance protection - many users report funds disappearing
Account Locking Warning
William Hill frequently locks accounts when users try to withdraw. If this happens during deletion, your funds may be trapped for weeks.
Step 2: Email Deletion Request
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: support@williamhill.com
Instructions:
- Copy the email content above
- Send from the email address associated with your William Hill account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Expected Timeline
Expected Timeline
Expect Extreme Resistance
Based on user reports, William Hill will use every tactic to avoid processing deletions: retention offers, "technical difficulties," verification loops, and customer service disconnections.
Support Contact
Email: support@williamhill.com
Live Chat: Available but frequently cuts off when problems reported
Response Time: 3-7 business days (often much longer)
Crisis Resources
Call 1-800-522-4700 - National Problem Gambling Helpline
Crisis Text Line: Text HOME to 741741
Need Help Right Now?
If you're struggling with gambling addiction, help is available 24/7:
National Problem Gambling Helpline
1-800-522-4700Crisis Text Line
Text HOME to 741741
Gamblers Anonymous
www.gamblersanonymous.orgNeed Help Right Now?
If you're struggling with gambling addiction, help is available 24/7:
Call: 1-800-522-4700
National Problem Gambling Helpline
Did this guide work for you?
Your anonymous feedback helps us improve our guides and helps others seeking recovery.
• Your feedback is completely anonymous
• No personal information is collected
• One vote per person per platform