Close Your PlayNow Saskatchewan Account

Request account closure by phone

The Saskatchewan help page lists 1-877-706-6789 for closing an account. The regional contact page lists assistance daily from 8 AM to 1 AM Central. Phone and live-chat account inquiries require validation of identity.

Say that you want the Saskatchewan account closed. Ask what notice is required, when the restriction will be confirmed, and how support will handle any unresolved money without restoring access for play. Keep a reference privately rather than assuming a logged-out session means closure.

Check the cash-return requirements

Section 4.10 of the Saskatchewan Player Agreement requires notice plus information needed to deliver the account balance. Tokens and free-play credits are excluded. Balances below C$5 are delivered only by direct deposit.

The withdrawal provisions require an acceptable Canadian financial account on which you are the primary holder or an authorized user, with identity and other verification where required. Ask support to explain the official secure process. Do not email banking passwords or put documents in a public chat.

Record pending withdrawals, future events and subscriptions you need support to address. This is not a reason to keep playing, top up a small balance or assume every promotional item can be converted to cash. No guaranteed payout date or ordinary reopening rule is established here.

Check the dedicated exclusion process

Use the Saskatchewan self-exclusion page if you need a protective restriction rather than ordinary closure. Current official pages are not fully aligned on the listed duration options, so this guide does not reproduce a fixed duration menu. Read the choice shown in the dedicated process and confirm the selected term with support before submitting.

Ask how existing items will be administered without reopening access. You do not need to settle every money question before telling support that you need protection.