Delete Your CasinoPlus Account
Documented account deletion options, checked Jan 2026. Jump to the steps ↓
At a glance
- Method
- In account settings
- Processing time
- Up to 24 hours
- Last verified
- Procedure last checked .
Delete your CasinoPlus account
PAGCOR Regulated Casino
CasinoPlus is registered and regulated by PAGCOR (Philippine Amusement and Gaming Corporation), ensuring a safe gaming environment with proper account deletion procedures.
Step 1: Withdraw All Funds
Before deletion, withdraw any remaining balance from your CasinoPlus wallet. Ensure all withdrawals are processed and confirmed.
Step 2: Delete Through Account Settings
- Log into your CasinoPlus account
- Go to Account Settings
- Look for the Delete Account or Close Account option
- Follow the prompts to initiate deletion
- Wait up to 24 hours for confirmation
Step 3: Alternative - Contact Support
If you cannot find the deletion option in settings:
Account Closure Request
Adapt this request to the options the platform currently offers
This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.
- Send from the email address on your CasinoPlus account
- Keep a copy of your sent email for your records
Before Deletion
Download any important documents and ensure your account balance is zero. Once deleted, this cannot be undone.
Support Contact
Live Chat: Available 24/7 on website Email: support@casinoplus.com.ph
Need Help Right Now?
PAGCOR Responsible Gaming: (02) 8538-9090 Email: ResponsibleGaming@pagcor.ph
Additional platform details
Other CasinoPlus support channels: live chat on their website
Self-exclude from CasinoPlus
Self-exclusion available through responsible gaming settings or PAGCOR's National Database of Restricted Persons.
Choose the period that matches the protection you want. If the options are unclear, ask the platform to confirm the start date, end date, and whether the period can be changed.
What self-exclusion actually does (and doesn't)
It is designed to block play for the period you choose. Whether it covers new sign-ups or can be changed early depends on the operator and jurisdiction; follow the platform-specific details above.
Do not assume self-exclusion deletes account data, stops every message, or covers other sites; exact scope varies. Consider account closure, mailbox controls, and a blocking tool as additional layers.
Stop CasinoPlus emails
Marketing preferences managed in account settings.
You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.
Frequently asked questions
Can I reopen my CasinoPlus account after deleting it?
Some platforms may reactivate a closed account after a support review. A self-exclusion is designed to block play for its selected period, but the exact rules depend on the operator and jurisdiction.
How long does CasinoPlus account deletion take?
The steps on your side are estimated at Up to 24 hours. The platform may not publish a processing time, so keep a copy of your request and follow up through its official support channel if needed.
What happens to the money in my account?
Check the platform's current balance rules. Withdraw first when permitted, and ask official support how any remaining balance will be handled.
Will marketing emails stop once the account is closed?
Request marketing removal explicitly in your account-closure request and follow the "Stop CasinoPlus emails" section on this page.
If you need to talk to someone
- Call 911United States emergency services — immediate physical danger or medical emergency
- Call 988Text 988Chat with 988United States Suicide & Crisis Lifeline — suicidal, mental-health, or emotional crisis, 24/7
- Call 1-800-MY-RESETText 1-800-MY-RESETChat with gambling supportUnited States National Problem Gambling Helpline — support, information, and referrals, 24/7/365; not an emergency service
- Outside the United StatesFind local crisis help and global gambling support