How to Delete Your BitStarz Account
Complete step-by-step guide to permanently close your BitStarz gambling account.
Quick Overview
50-70 minutes
Warning: BitStarz makes deletion intentionally difficult. Follow each step carefully and be prepared for multiple attempts. Keep records of all communications.
Quick Action: Delete Your BitStarz Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
🚨 EXTREME DIFFICULTY WARNING
BitStarz is one of the most difficult platforms to delete. They use extremely aggressive retention tactics, massive bonuses, and complex verification. Prepare for substantial resistance and a lengthy process.
Cryptocurrency Considerations
Withdraw all cryptocurrency immediately. BitStarz handles numerous cryptocurrencies and offers some of the largest bonuses in the industry to retain players. Ensure all crypto is in external wallets before deletion.
Step 1: Withdraw All Cryptocurrency
Critical first step:
- Log into BitStarz account
- Navigate to withdrawal section
- Withdraw ALL cryptocurrencies (Bitcoin, Ethereum, Litecoin, etc.)
- Send to external wallets you control
- Wait for blockchain confirmations
- Screenshot zero balances as proof
Step 2: Contact Customer Support
Option A: Live Chat (Recommended for initial contact)
- Visit bitstarz.com
- Click live chat button
- Wait for agent connection
- State clearly: "I need to permanently delete my BitStarz account"
Option B: Email Support
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: support@bitstarz.com
Instructions:
- Copy the email content above
- Send from the email address associated with your BitStarz account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Step 3: Prepare for Extreme Retention
BitStarz will aggressively try to retain you:
- Massive bonus offers (potentially $5000+ value)
- VIP status upgrades and exclusive perks
- Personal account manager assignments
- Exclusive tournament invitations
- Loss-back guarantees and cashback programs
- Award-winning platform prestige appeals
Stay strong and decline ALL offers.
Step 4: Complete Extensive Verification
BitStarz will require extensive verification:
- Government-issued photo ID
- Proof of address (multiple documents)
- Selfie with ID and handwritten note
- Security questions about account activity
- Possibly video verification call
- Confirmation of cryptocurrency withdrawals
Step 5: Persistent Follow-Up (Critical)
- No response in 12 hours? Contact again immediately
- Retention offers? Decline firmly and restate deletion
- Verification delays? Provide documents immediately
- Keep detailed records of ALL interactions
- Screenshot everything for evidence
Timeline (Extended Process)
- Initial response: 6-24 hours
- Retention attempts: 5-14 days of aggressive offers
- Verification process: 7-20 business days
- Account deletion: 15-35 business days
- Total process: 4-7 weeks typical
Expect Maximum Resistance
BitStarz is an award-winning crypto casino with massive retention incentives. They will use every available tactic to prevent deletion. Stay absolutely committed to your goal.
Support Contact
Email: support@bitstarz.com
Live Chat: Available 24/7
Response Time: 6-24 hours, often with aggressive retention offers
Need Help Right Now?
If you're struggling with gambling addiction, help is available 24/7:
Call: 1-800-522-4700
National Problem Gambling Helpline
Crisis? Call or text 988
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