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Close a Clubs Poker or Clubs Casino Account

Documented account closure options, checked Aug 2026. Jump to the steps ↓

At a glance

Method
Contact support
Processing time
KHK Games does not publish a completion time
Can it be reopened?
The current terms do not publish an ordinary reopening process.
Your balance
Closure forfeits access and rights to all Virtual Coins. The reviewed rules do not publish one result for a pending redemption or prize claim.
Last verified
Procedure last checked .

Close your Clubs Poker and Clubs Casino account

Ask 24/7 support to close the shared account

Record coins and pending items

Note the visible Virtual Coin balances, pending redemption or prize claim, and one non-sensitive account reference. The reviewed rules do not publish one closure outcome for every pending claim.

Contact KHK Games support

Use the official support form or email support@clubspoker.com. Ask to close the single KHK user account used by both Clubs Poker and Clubs Casino.

Request the itemized confirmation

Ask for the effective closure date and the result for each coin balance, redemption, prize claim, and marketing permission. Do not send passwords, one-time codes, or full payment details in ordinary email.

Self-exclude from Clubs Poker and Clubs Casino

Select fixed-term exclusion or ask for permanent exclusion

The current Responsible Social Gameplay Policy says a player can select a fixed self-exclusion period on ClubsPoker.com. For permanent self-exclusion, contact Support; permanent requests are verified by Support. Either route excludes the shared account from all play and blocks login and emails.

Use the signed-in fixed-period control when that is the intended action. For a permanent restriction, use the official support form or support@clubspoker.com and ask when it takes effect. The reviewed policy does not publish one standard duration menu, early-removal rule, or pending-redemption outcome, so do not infer them.

What self-exclusion actually does (and doesn't)

It is designed to block play for the period you choose. Whether it covers new sign-ups or can be changed early depends on the operator and jurisdiction; follow the platform-specific details above.

Do not assume self-exclusion deletes account data, stops every message, or covers other sites; exact scope varies. Consider account closure, mailbox controls, and a blocking tool as additional layers.

Need the account closure steps again? ↑

Stop Clubs Poker and Clubs Casino emails

Self-exclusion blocks emails under the current policy. For an ordinary marketing opt-out, use a message's unsubscribe instruction or ask support to record the preference separately; no single self-service route was verified.

You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.

Frequently asked questions

Are Clubs Poker and Clubs Casino separate accounts?

No. The current KHK Games terms cover both sites under one user account.

What happens to Virtual Coins after closure?

The terms say the user forfeits access and rights to all Virtual Coins. A pending-redemption or prize-claim result is not separately published, so ask support before ordinary closure when it is safe to wait.

If you need to talk to someone