How to Delete Your BetMGM Account
Complete step-by-step guide to permanently close your BetMGM gambling account.
Quick Overview
15-30 minutes
chat
Jan 2026
Tip: Closing your account doesn't remove years of promotional emails already in your inbox. WagerWard can find and remove them in 30 seconds.
Quick Action: Delete Your BetMGM Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
✅ US Licensed Platform
Good news: BetMGM is a US licensed operator with strong regulatory oversight, making account deletion reliable and legally protected.
Step 1: Prepare Your Account
- Withdraw all funds - Process all pending withdrawals
- Save documents - Download transaction history and tax documents
- Resolve open bets - Wait for all wagers to settle
- Note the 72-hour wait - BetMGM requires a cooling-off period
Step 2: Contact Customer Support
Option A: Live Chat (Recommended)
- Log into your BetMGM account
- Click "Help" or "Support"
- Select live chat option
- Use this script:
"I need to permanently delete my BetMGM account. This is not temporary self-exclusion - I want the account completely removed. I have withdrawn all funds and understand there's a 72-hour cooling-off period."
Option B: Phone Support
- Call 1-844-794-9417
- Have your account information ready
- Request permanent account deletion
Step 3: Complete Identity Verification
BetMGM will require identity verification including photo ID and account security questions.
Step 4: Wait for 72-Hour Cooling-Off Period
BetMGM requires a 72-hour cooling-off period before processing account deletion.
Step 5: Confirm After Waiting Period
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: customerservice@betmgm.com
Instructions:
- Copy the email content above
- Send from the email address associated with your BetMGM account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Expected Timeline
- Initial request: 15-30 minutes
- Cooling-off period: 72 hours (required)
- Final processing: 2-5 business days
- Total time: 5-8 business days
Support Contact
Live Chat: Available 24/7 in app/website
Phone: 1-844-794-9417
Email: customerservice@betmgm.com
Need Help Right Now?
If you're struggling with gambling addiction, help is available 24/7:
Call: 1-800-522-4700
National Problem Gambling Helpline
Crisis? Call or text 988
Did this guide work for you?
Your anonymous feedback helps us improve our guides and helps others seeking recovery.
• Your feedback is completely anonymous
• No personal information is collected
• One vote per person per platform
Clean Your Inbox
Deleted your account? Your inbox still has years of BetMGM promotional emails. WagerWard scans your Gmail and removes them in 30 seconds.