✅ US Licensed Platform

Good news: BetMGM is a US licensed operator with strong regulatory oversight, making account deletion reliable and legally protected.

Step 1: Prepare Your Account

Withdraw all funds - Process all pending withdrawals
Save documents - Download transaction history and tax documents
Resolve open bets - Wait for all wagers to settle
Note the 72-hour wait - BetMGM requires a cooling-off period

Step 2: Contact Customer Support

Option A: Live Chat (Recommended)

Log into your BetMGM account
Click "Help" or "Support"
Select live chat option
Use this script:

"I need to permanently delete my BetMGM account. This is not temporary self-exclusion - I want the account completely removed. I have withdrawn all funds and understand there's a 72-hour cooling-off period."

Option B: Phone Support

Call 1-888-966-2442
Have your account information ready
Request permanent account deletion

Step 3: Complete Identity Verification

BetMGM will require identity verification including photo ID and account security questions.

Step 4: Wait for 72-Hour Cooling-Off Period

BetMGM requires a 72-hour cooling-off period before processing account deletion.

Step 5: Confirm After Waiting Period

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: customerservice@betmgm.com

Subject:

Confirmation: BetMGM Account Deletion After Cooling-Off Period

Email Body:

I am confirming my request for permanent deletion of my BetMGM account after the required 72-hour cooling-off period. Account Information: - Username: [Your Username] - Email: [Your Registered Email] - Phone: [Your Phone Number] - State: [Your State] - Original Request Date: [Date of Initial Request] I have completed the cooling-off period and still want my account permanently deleted. Please provide: 1. Written confirmation of deletion 2. Final completion date 3. Reference number for my records [Your Full Name] [Date]

Instructions:

Copy the email content above
Send from the email address associated with your BetMGM account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Expected Timeline

Initial request: 15-30 minutes
Cooling-off period: 72 hours (required)
Final processing: 2-5 business days
Total time: 5-8 business days

Support Contact

Live Chat: Available 24/7 in app/website
Phone: 1-888-966-2442
Email: customerservice@betmgm.com

Need Help Right Now?

If you're struggling with gambling addiction, help is available 24/7:

Call: 1-800-522-4700
National Problem Gambling Helpline

Crisis? Call or text 988

How to Delete Your BetMGM Account

Quick Overview

Quick Action: Delete Your BetMGM Account