How to Delete Your Betika Account

Complete step-by-step guide to permanently close your Betika gambling account.

Quick Overview

Time Required

24-72 hours

Method

email

Difficulty
Medium(5/10)
Verified

Jan 2026

Tip: Closing your account doesn't remove years of promotional emails already in your inbox. WagerWard can find and remove them in 30 seconds.

Quick Action: Delete Your Betika Account

Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.

Immediate Account Deletion Steps

Withdraw All Funds First

Before requesting deletion, withdraw your balance:

Log into your Betika account and navigate to the withdrawal section. Process all available funds via M-Pesa or your registered payment method. Betika processes M-Pesa withdrawals in under 5 minutes, making this step quick and easy.

Important: Once your account is deleted, you cannot recover any remaining balance.

Gather Account Information

Prepare the following details for your deletion request:

  • Your Betika phone number (account ID)
  • Registered M-Pesa number
  • National ID number
  • Date of birth

Having this information ready will speed up the verification process.

Contact Customer Support

Choose your preferred contact method:

Phone (Fastest): Call 0709 979 979

Live Chat: Available 24/7 on the Betika website and app

Email: Send request to support@betika.com

SMS: Send "STOP" to 29090 (for basic account suspension)

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@betika.com

Request for Permanent Account Deletion - [Your Phone Number]
Dear Betika Support Team, I am writing to request the permanent deletion of my Betika account. Account Details: - Registered Phone Number: [Your Phone Number] - M-Pesa Number: [Your M-Pesa Number] - National ID: [Your ID Number] - Date of Birth: [Your DOB] I have withdrawn all funds from my account and understand this action is irreversible. Please proceed with the permanent deletion of my account and all associated personal data. I request written confirmation of deletion via SMS or email. Thank you, [Your Full Name]

Instructions:

  • Copy the email content above
  • Send from the email address associated with your Betika account
  • Keep a copy of your sent email for records
  • Follow up if you don't receive a response within 7-14 days

Verify and Confirm

After contacting support:

Betika will verify your identity through security questions or ID verification. Once confirmed, account deletion typically processes within 24-72 hours. You will receive SMS confirmation when complete.

Support Contact

Email: support@betika.com

Live Chat: Available on website

Need Help Right Now?

If you're struggling with gambling addiction, help is available 24/7:

Call: 1-800-522-4700

National Problem Gambling Helpline

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