How do I delete my Bet9ja account?

To delete your Bet9ja account, you need to email. The process typically takes 24-72 hours. Account deletion requires email request to customer support. Must complete self-exclusion period before permanent deletion is processed.

How difficult is it to delete a Bet9ja account?

The difficulty rating for deleting a Bet9ja account is 5 out of 10 (medium). The process typically takes 24-72 hours via email.

Can I reopen my Bet9ja account after deletion?

Most gambling platforms do not allow you to reopen a deleted account. This is permanent. If you need temporary access restriction instead, consider self-exclusion.

How to Delete Your Bet9ja Account (2026)

Immediate Account Deletion Steps

Withdraw All Funds First

Before requesting deletion, withdraw your balance:

Log into your Bet9ja account and navigate to the withdrawal section. Process all available funds to your preferred payment method (bank transfer, USSD, or mobile money). Wait for withdrawals to complete before proceeding - this typically takes 24-48 hours for bank transfers.

Important: Once your account is deleted, you cannot recover any remaining balance.

Request Self-Exclusion (Required Step)

Bet9ja requires self-exclusion before permanent deletion:

Contact customer support to request self-exclusion. This 90-day period is mandatory under Nigerian gambling regulations before permanent account deletion can occur. You cannot skip this step.

During self-exclusion you cannot: Log in, deposit, place bets, request withdrawals, receive promotions, or use bonuses.

Send Account Deletion Email

After the self-exclusion period, send a formal deletion request:

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@bet9ja.com

Subject:

Request for Permanent Account Deletion - [Your Username]

Email Body:

Dear Bet9ja Customer Support, I am writing to request the permanent deletion of my Bet9ja account. Account Details: - Username: [Your Username] - Registered Email: [Your Email Address] - Phone Number: [Your Registered Phone] I have completed the required self-exclusion period and have withdrawn all funds from my account. Please proceed with the permanent deletion of my account and all associated personal data. I understand this action is irreversible and I will not be able to create a new account in the future. Please confirm deletion in writing within 48 hours. Thank you, [Your Full Name]

Instructions:

Copy the email content above
Send from the email address associated with your Bet9ja account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Confirm Deletion

After sending your request:

Bet9ja typically responds within 24-48 hours. If you do not receive confirmation, follow up via live chat or call 01-4405145. Keep all confirmation emails for your records.

Important: Account Deletion is Permanent

Once your Bet9ja account is deleted, you cannot reopen it or create a new account in the future. Make sure you have withdrawn all funds and downloaded any betting history you need before requesting deletion.

How to Delete Your Bet9ja Account

Quick Overview

Quick Action: Delete Your Bet9ja Account

Immediate Account Deletion Steps

Withdraw All Funds First

Request Self-Exclusion (Required Step)

Send Account Deletion Email

Account Deletion Email

Confirm Deletion

Important: Account Deletion is Permanent

Support Contact

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