How to Delete Your theScore Bet Account

Complete step-by-step guide to permanently close your theScore Bet gambling account.

Quick Overview

Time Required

30-45 minutes

Method

email

Difficulty
Medium(5/10)

Quick Action: Delete Your theScore Bet Account

Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.

How to Delete Your theScore Bet Account

Step 1: Withdraw All Funds Immediately

Critical: Process all withdrawals before requesting deletion:

  1. Log into your theScore Bet account
  2. Navigate to withdrawal section
  3. Process withdrawal to your registered payment method
  4. Wait for processing (1-6 business days typical)
  5. Expect potential verification requests for larger amounts

Step 2: Send Account Deletion Email

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@thescore.bet

Permanent Account Deletion Request - theScore Bet
I am writing to request the permanent deletion of my theScore Bet account and all associated personal data. Account Details: - Username: [Your Username] - Email Address: [Your Registered Email] - Phone Number: [Your Phone Number] - Province: [Your Province] I have withdrawn all funds from my account and understand this action is irreversible. Please: 1. Permanently delete my account and all associated data 2. Remove me from all marketing communications 3. Confirm completion of this request in writing 4. Process this request within the timeframes required by applicable privacy laws I do not wish to receive retention offers or promotions. Please process this deletion request immediately. Regards, [Your Full Name] [Date]

Instructions:

  • Copy the email content above
  • Send from the email address associated with your theScore Bet account
  • Keep a copy of your sent email for records
  • Follow up if you don't receive a response within 7-14 days

Alternative contact: Call 1-855-550-1238 or use live chat

Step 3: Expect Retention Attempts

Common responses:

  • Offers for bonus credits or free bets
  • Cooling-off period suggestions
  • Self-exclusion alternatives
  • Account suspension offers

Your response: "I do not want retention offers. I require permanent account deletion as requested."

Step 4: Follow Up If Needed

If no response within 48 hours:

  1. Send follow-up email referencing original request
  2. Contact by phone: 1-855-550-1238
  3. Use live chat for immediate assistance
  4. Reference Canadian privacy laws (PIPEDA) for data deletion

Expected Timeline

  • Initial Response: 24-48 hours
  • Verification Process: 1-3 business days (if required)
  • Account Deletion: 5-10 business days
  • Total Time: 1-2 weeks

Support Contact Information

Primary Email: support@thescore.bet
Phone: 1-855-550-1238
Live Chat: Available 24/7 through app
Address: 125 Queens Quay East, 9th Floor, Toronto, Ontario, Canada M5A 0Z6

Need Help Right Now?

Crisis Gambling Support:

  • ConnexOntario: 1-866-531-2600
  • National Problem Gambling Helpline: 1-800-522-4700

Need Help Right Now?

If you're struggling with gambling addiction, help is available 24/7:

National Problem Gambling Helpline

1-800-522-4700

Crisis Text Line

Text HOME to 741741

Gamblers Anonymous

www.gamblersanonymous.org

Details

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