How to Delete Your theScore Bet Account
Complete step-by-step guide to permanently close your theScore Bet gambling account.
Quick Overview
30-45 minutes
Quick Action: Delete Your theScore Bet Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
How to Delete Your theScore Bet Account
⚠️ Regulated Sportsbook Platform
theScore Bet is owned by PENN Entertainment and requires email contact for account deletion. Withdraw all funds first - expect verification requirements after wins and potential retention attempts.
Step 1: Withdraw All Funds Immediately
Critical: Process all withdrawals before requesting deletion:
- Log into your theScore Bet account
- Navigate to withdrawal section
- Process withdrawal to your registered payment method
- Wait for processing (1-6 business days typical)
- Expect potential verification requests for larger amounts
Verification Required
theScore Bet frequently requires identity verification after wins. Have government-issued ID and proof of address ready for faster processing.
Step 2: Send Account Deletion Email
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: support@thescore.bet
Instructions:
- Copy the email content above
- Send from the email address associated with your theScore Bet account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Alternative contact: Call 1-855-550-1238 or use live chat
Step 3: Expect Retention Attempts
Common responses:
- Offers for bonus credits or free bets
- Cooling-off period suggestions
- Self-exclusion alternatives
- Account suspension offers
Your response: "I do not want retention offers. I require permanent account deletion as requested."
Step 4: Follow Up If Needed
If no response within 48 hours:
- Send follow-up email referencing original request
- Contact by phone: 1-855-550-1238
- Use live chat for immediate assistance
- Reference Canadian privacy laws (PIPEDA) for data deletion
Expected Timeline
- Initial Response: 24-48 hours
- Verification Process: 1-3 business days (if required)
- Account Deletion: 5-10 business days
- Total Time: 1-2 weeks
Support Contact Information
Primary Email: support@thescore.bet
Phone: 1-855-550-1238
Live Chat: Available 24/7 through app
Address: 125 Queens Quay East, 9th Floor, Toronto, Ontario, Canada M5A 0Z6
Need Help Right Now?
Crisis Gambling Support:
- ConnexOntario: 1-866-531-2600
- National Problem Gambling Helpline: 1-800-522-4700
Need Help Right Now?
If you're struggling with gambling addiction, help is available 24/7:
National Problem Gambling Helpline
1-800-522-4700Crisis Text Line
Text HOME to 741741
Gamblers Anonymous
www.gamblersanonymous.orgDetails
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