How to Delete Your SNAI Account

Complete step-by-step guide to permanently close your SNAI gambling account.

Quick Overview

Time Required

15-30 minutes

Method

email

Difficulty
Medium(4/10)
Verified

Jan 2026

Tip: Closing your account doesn't remove years of promotional emails already in your inbox. WagerWard can find and remove them in 30 seconds.

Quick Action: Delete Your SNAI Account

Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.

Step 1: Prepare Account for Deletion

Before requesting deletion:

  1. Withdraw all available funds to your registered bank account
  2. Complete any pending bets or transactions
  3. Cancel active bonuses that may restrict withdrawals
  4. Save betting history for tax records (dichiarazione dei redditi)

Step 2: Contact Customer Service

Available Methods:

  • Email: assistenza@snai.it
  • Phone: +39 06 7028 8600 (24/7)
  • Live Chat: Available on snai.it
  • Response Time: Usually within 24-48 hours

Step 3: Submit Deletion Request

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: assistenza@snai.it

Richiesta di Cancellazione Account - GDPR Art. 17
Gentile Servizio Clienti SNAI, Con la presente richiedo la cancellazione definitiva del mio account SNAI e di tutti i dati personali associati, ai sensi dell'Articolo 17 del GDPR (Diritto alla Cancellazione). Informazioni Account: - Nome utente: [IL TUO NOME UTENTE] - Email: [LA TUA EMAIL] - Codice Fiscale: [IL TUO CODICE FISCALE] Ho provveduto al prelievo di tutti i fondi disponibili e sono consapevole che questa azione e' permanente e irreversibile. Vi prego di confermare: 1. La ricezione di questa richiesta 2. I tempi di elaborazione 3. La conferma finale della cancellazione Cordiali saluti, [IL TUO NOME COMPLETO] [DATA] --- Dear SNAI Customer Service, I am requesting permanent deletion of my SNAI account and all associated personal data, pursuant to GDPR Article 17 (Right to Erasure). Account Information: - Username: [YOUR USERNAME] - Email: [YOUR EMAIL] - Codice Fiscale: [YOUR TAX CODE] I have withdrawn all available funds and understand this action is permanent and irreversible. Please confirm: 1. Receipt of this request 2. Processing timeline 3. Final confirmation of deletion Best regards, [YOUR FULL NAME] [DATE]

Instructions:

  • Copy the email content above
  • Send from the email address associated with your SNAI account
  • Keep a copy of your sent email for records
  • Follow up if you don't receive a response within 7-14 days

Step 4: Follow Up and Timeline

Expected Process:

  • Initial response: 24-48 hours
  • Identity verification may be required
  • Account closure: 5-10 business days
  • Final deletion confirmation: Within 30 days (GDPR requirement)

If Problems Arise:

  • Contact ADM (Agenzia delle Dogane e dei Monopoli)
  • Phone: +39 06 5024 5555
  • Email: adm.gov.it

Support Contact:

  • Phone: +39 06 7028 8600 (24/7)
  • Email: assistenza@snai.it

Need Help Right Now?

If you're struggling with gambling addiction, help is available 24/7:

Call: 1-800-522-4700

National Problem Gambling Helpline

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