How do I delete my Neds account?

To delete your Neds account, you need to chat. The process typically takes 20-45 minutes. Account deletion available through live chat, phone, or email support. Identity verification required with generally cooperative process.

How difficult is it to delete a Neds account?

The difficulty rating for deleting a Neds account is 5 out of 10 (medium). The process typically takes 20-45 minutes via chat.

Can I reopen my Neds account after deletion?

Most gambling platforms do not allow you to reopen a deleted account. This is permanent. If you need temporary access restriction instead, consider self-exclusion.

How to Delete Your Neds Account

Australian Licensed Operator

Neds is an Australian online bookmaker launched in 2017 and acquired by Ladbrokes Australia (Entain) in 2018. Licensed by the Northern Territory Racing Commission, Neds offers sports betting and racing with a focus on innovative features for the Australian market.

Step 1: Prepare Your Account

Before requesting account deletion, complete these important steps:

Withdraw all funds - Process all pending withdrawals from your account
Complete active bets - Wait for all wagers to settle or cash out eligible bets
Save transaction history - Download your betting history and statements for tax records
Note your account details - Save your username, registered email, and phone number

Step 2: Contact Customer Support

Option A: Live Chat (Recommended)

Log into your Neds account
Navigate to the Help or Contact section
Select the live chat option
Request permanent account deletion (not just self-exclusion)
Complete identity verification when prompted

Use this script:

"I need to permanently delete my Neds account. This is not a request for temporary self-exclusion - I want the account completely removed. I have withdrawn all funds and understand this is irreversible."

Option B: Phone Support

Phone (Australia): 1800 GET NED (1800 438 633)

Call and clearly state you want permanent account deletion, not self-exclusion.

Option C: Email Request

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@neds.com.au

Subject:

Account Deletion Request - Neds

Email Body:

I am requesting the permanent deletion of my Neds account. Account Information: - Username: [Your Username] - Email: [Your Registered Email] - Phone: [Your Phone Number] - Date of Birth: [Your DOB for verification] I have withdrawn all funds and have no pending bets. I understand this action is irreversible. Please confirm: 1. Receipt of this deletion request 2. Timeline for completion 3. Reference number for tracking 4. Written confirmation when deletion is complete This request is made under Australian Privacy Principles. Please process within the required timeframe. [Your Full Name] [Date]

Instructions:

Copy the email content above
Send from the email address associated with your Neds account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Step 3: Complete Identity Verification

Neds will require identity verification including:

Security questions about your account
Verification of personal information (name, address, DOB)
Confirmation that all funds have been withdrawn
Acknowledgment that deletion is permanent

Expected Timeline

Initial request: 20-45 minutes
Processing time: 5-10 business days
Total time: 1-2 weeks for full confirmation

Self-Exclusion Options

If you need immediate protection but are not ready for permanent deletion:

Neds Self-Exclusion

Log into your Neds account
Go to Account Settings
Find Responsible Gambling section
Choose your exclusion period (24 hours to permanent)

BetStop National Register (Recommended for Australian Users)

Register with BetStop (www.betstop.gov.au) to self-exclude from ALL Australian licensed online wagering providers at once:

Phone: 1800 238 786
Website: www.betstop.gov.au
Duration options: 3 months, 6 months, 12 months, or lifetime

BetStop vs Platform Exclusion

BetStop provides stronger protection as it covers all Australian licensed operators, not just Neds. Once registered, you cannot be accepted by any Australian wagering provider during your exclusion period.

Support Contact

Email: support@neds.com.au Phone: 1800 438 633 (1800 GET NED) Live Chat: Available 24/7 through app and website Response Time: Usually within 24 hours for email

Australian Regulatory Information

Neds operates under license from the Northern Territory Racing Commission. As an Australian licensed operator, they are required to:

Honour legitimate account deletion requests
Provide responsible gambling tools
Comply with Australian Consumer Law
Process requests under Australian Privacy Principles
Register with BetStop national exclusion system

Regulatory Contacts if Issues Arise:

Northern Territory Racing Commission: (08) 8999 1298
Australian Communications and Media Authority (ACMA): acma.gov.au

Need Help Right Now?

If you're struggling with gambling, help is available 24/7:

Gambling Help Online: 1800 858 858 (24/7) Free counselling and support for problem gambling

Lifeline Australia: 13 11 14 (24/7) Crisis support and suicide prevention

BetStop Registration: 1800 238 786 Self-exclude from all Australian wagering sites

Gambler's Help: www.gamblershelp.com.au State-based counselling and support services

How to Delete Your Neds Account

Quick Overview

Quick Action: Delete Your Neds Account

How to Delete Your Neds Account

Australian Licensed Operator

Step 1: Prepare Your Account

Step 2: Contact Customer Support

Option A: Live Chat (Recommended)

Option B: Phone Support

Option C: Email Request

Account Deletion Email

Step 3: Complete Identity Verification

Expected Timeline

Self-Exclusion Options

Neds Self-Exclusion

BetStop National Register (Recommended for Australian Users)

BetStop vs Platform Exclusion

Support Contact

Australian Regulatory Information

Need Help Right Now?

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