Close Your MyBookie Account
Documented account closure options, checked Jul 2026. Jump to the steps ↓
At a glance
- Method
- Live chat
- Your balance
- MyBookie's rules apply rollover requirements and payout limits. If a rollover remains, contact support rather than gambling more to unlock a withdrawal.
- Last verified
- Procedure last checked .
Use only confirmed contact channels
MyBookie's official contact page provides a contact form and live chat after login. No general public customer-support phone number or email address was confirmed in the pages reviewed, so this guide does not publish one.
Close your MyBookie account
Request closure through customer service
- Check pending transactions and save any records you need.
- If a payout is blocked by a rollover rule, contact support. Do not place more bets to unlock the balance.
- Open MyBookie's official contact page. Use the contact form, or live chat after logging in, and request account closure.
- Ask support to confirm the closure and treatment of the remaining balance in writing.
MyBookie's banking and rules pages describe rollover requirements and payout limits. The exact limits can depend on the payment method and account, so use the current banking page and support response rather than a fixed estimate.
Other MyBookie support channels: live chat on their website
Self-exclude from MyBookie
MyBookie documents:
- A timeout lasting from 24 hours to 6 months.
- A customer-service self-exclusion which, once authorized, cannot be overridden.
Use the official contact page: submit the form or use live chat after logging in. State that you want self-exclusion, ask support to confirm the term, and keep the transcript. The official page reviewed does not publish one universal self-exclusion duration.
What self-exclusion actually does (and doesn't)
It is designed to block play for the period you choose. Whether it covers new sign-ups or can be changed early depends on the operator and jurisdiction; follow the platform-specific details above.
Do not assume self-exclusion deletes account data, stops every message, or covers other sites; exact scope varies. Consider account closure, mailbox controls, and a blocking tool as additional layers.
Stop MyBookie emails
The official pages reviewed did not document one account-wide marketing-control procedure or promise an opt-out outcome. Use unsubscribe links when they are present. You can also ask MyBookie through its official contact page to stop marketing to the registered address, and block or filter senders if messages continue.
You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.
Frequently asked questions
Can a MyBookie self-exclusion be overridden?
MyBookie's responsible-gaming page says an authorized self-exclusion cannot be overridden.
How long does account closure take?
The official pages reviewed do not publish a completion time. Ask for a case number and written confirmation rather than relying on an estimate.
Is MyBookie licensed in my jurisdiction?
The official pages reviewed do not provide enough primary evidence for this guide to make a jurisdiction-wide legal or licensing claim. Check the gambling regulator for your location before relying on a complaint route.
If you need to talk to someone
- Call 911United States emergency services — immediate physical danger or medical emergency
- Call 988Text 988Chat with 988United States Suicide & Crisis Lifeline — suicidal, mental-health, or emotional crisis, 24/7
- Call 1-800-MY-RESETText 1-800-MY-RESETChat with gambling supportUnited States National Problem Gambling Helpline — support, information, and referrals, 24/7/365; not an emergency service
- Outside the United StatesFind local crisis help and global gambling support