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GuardingGamblers

How to Delete Your DraftKings Account

Complete step-by-step guide to permanently close your DraftKings gambling account.

Quick Overview

Time Required

15-30 minutes

Method

chat

Difficulty
Medium(7/10)

Quick Action: Delete Your DraftKings Account

Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.

Step 1: Prepare Your Account

  1. Withdraw all funds - Process all pending withdrawals
  2. Save documents - Download transaction history and tax documents
  3. Check for pending bets - Resolve all open wagers first

Step 2: Contact Customer Support

Option A: Live Chat (Recommended)

  1. Log into your DraftKings account
  2. Click "Help" or "Support"
  3. Select live chat option
  4. Use this script:

"I need to permanently delete my DraftKings account. This is not temporary self-exclusion - I want the account completely removed. I have withdrawn all funds and understand this is irreversible."

Option B: Phone Support

  1. Call 1-855-357-2387
  2. Have your account information ready
  3. Request permanent account deletion

Step 3: Complete Identity Verification

DraftKings will require identity verification including photo ID and account verification questions.

Step 4: Confirm Deletion Request

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@draftkings.com

Confirmation: DraftKings Account Deletion Request
I am confirming my request for permanent deletion of my DraftKings account. Account Information: - Username: [Your Username] - Email: [Your Registered Email] - Phone: [Your Phone Number] - State: [Your State] I have completed identity verification and understand this action is irreversible. Please provide: 1. Written confirmation of deletion 2. Timeline for completion 3. Reference number for my records [Your Full Name] [Date]

Instructions:

  • Copy the email content above
  • Send from the email address associated with your DraftKings account
  • Keep a copy of your sent email for records
  • Follow up if you don't receive a response within 7-14 days

Expected Timeline

  • Typical: 3-7 business days
  • With complications: 1-2 weeks

Support Contact

Live Chat: Available 24/7 in app/website
Phone: 1-855-357-2387
Email: support@draftkings.com

Need Help Right Now?

If you're struggling with gambling addiction, help is available 24/7:

Call: 1-800-522-4700
National Problem Gambling Helpline

Crisis? Call or text 988

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