How do I delete my CoinCasino account?

To delete your CoinCasino account, you need to email. The process typically takes 24-72 hours. Account deletion requires emailing support from your registered email address. Users report inconsistent response times and some have experienced ignored requests.

How difficult is it to delete a CoinCasino account?

The difficulty rating for deleting a CoinCasino account is 7 out of 10 (medium). The process typically takes 24-72 hours via email.

Can I reopen my CoinCasino account after deletion?

Most gambling platforms do not allow you to reopen a deleted account. This is permanent. If you need temporary access restriction instead, consider self-exclusion.

How to Delete Your CoinCasino Account (2026)

Crypto Casino Warning

CoinCasino operates under an Anjouan gaming license, which provides significantly less regulatory protection than UKGC or MGA licenses. Multiple users have reported ignored self-exclusion requests and unresponsive support lasting weeks. Withdraw all cryptocurrency before requesting account closure - documented cases exist of users losing funds after closure requests were ignored.

Step 1: Prepare Your Account

Before requesting deletion, secure your funds:

Withdraw ALL cryptocurrency to your personal wallet
Check for any pending bets, bonuses, or locked funds
Screenshot your account balance showing zero balance
Save your transaction history and any deposit/withdrawal records
Document your username and registered email address

Critical: Withdraw First

Do NOT mention account deletion until all funds are safely withdrawn. Some crypto casinos have been known to freeze accounts or delay withdrawals after deletion requests.

Step 2: Send Deletion Request via Email

CoinCasino requires you to email from your registered email address:

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@coincasino.com

Subject:

Permanent Account Deletion Request - [Your Username]

Email Body:

Dear CoinCasino Support Team, I am writing to request the PERMANENT DELETION of my CoinCasino account, effective immediately. Account Information: - Username: [Your Username] - Registered Email: [Your Email Address] - Account Status: Zero balance (all funds withdrawn) I hereby request that you: 1. Permanently close and delete my account 2. Delete all personal data associated with my account 3. Remove me from ALL marketing communications 4. Provide written confirmation of account deletion This request is final. I do not wish to receive any retention offers, bonuses, or incentives to keep my account open. Please confirm receipt of this request and provide a reference number for tracking. I expect this request to be processed within 24 hours as stated in your terms. Regards, [Your Full Name] [Date]

Instructions:

Copy the email content above
Send from the email address associated with your CoinCasino account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Step 3: Follow Up If Ignored

User Reports of Ignored Requests

Multiple Trustpilot reviews report CoinCasino ignoring account closure and self-exclusion requests for weeks. Be prepared to follow up persistently.

If no response within 48 hours:

Send a follow-up email referencing your original request
Try live chat on the website for immediate attention
Contact via Telegram support if available
Document all attempts with screenshots and timestamps

Expected Timeline

Self-exclusion: Takes effect within 24 hours (per their terms)
Account deletion: Expect 24-72 hours, but may take 1-2 weeks
Marketing emails to stop: 24-48 hours after confirmation
If ignored: May require multiple follow-ups over 2-4 weeks

Expect Delays

Despite CoinCasino's stated 24-hour processing time, user reviews indicate support can be unresponsive for weeks. One user reported over 6 weeks without a single reply to their account closure request. Document everything and be persistent.

Support Contact

Email: support@coincasino.com Live Chat: Available 24/7 on website Telegram: Available through their Telegram bot

Response Times:

Live chat: Under 2 minutes (initial bot, then human)
Email: Up to 24 hours (though delays reported)

Need Help Right Now?

If you're struggling with gambling, help is available 24/7:

Call: 1-800-522-4700 National Problem Gambling Helpline

Text: 1-800-522-4700 Chat: ncpgambling.org/chat

Crisis? Call or text 988

How to Delete Your CoinCasino Account

Quick Overview

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