⚠️ Critical Warning

Withdraw ALL funds immediately before requesting deletion. BetOnline has a documented history of fund confiscation during account closures.

Step 1: Prepare Your Account

Withdraw all funds - Process all withdrawals first
Take screenshots - Document your account balance and transaction history
Note account details - Username, email, phone, date of birth

Step 2: Call Customer Service

Phone: 1-888-426-3661 (24/7)

Script to use:

"I need to permanently delete my BetOnline account effective immediately. I have withdrawn all funds. Please transfer me to a supervisor who can process account deletions."

Step 3: Get Documentation

During the call, demand:

Reference number for your deletion request
Supervisor's name and employee ID
Expected completion timeline
Direct phone number for follow-up

Step 4: Send Follow-Up Email

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: help@betonlinecs.ag

Subject:

URGENT: Account Deletion Request - [Your Username]

Email Body:

I am demanding the immediate and permanent deletion of my BetOnline account. Account Details: - Username: [Your Username] - Email: [Your Email] - Phone: [Your Phone] - Date of Birth: [Your DOB] I have already withdrawn all funds and saved necessary documentation. This is NOT a request for suspension or temporary measures. I spoke with [supervisor name] on [date] (Reference #[number]) and was told this would be processed within 48 hours. I demand: 1. Immediate account deletion 2. Written confirmation of deletion 3. Explanation for any delays [Your Name] [Date]

Instructions:

Copy the email content above
Send from the email address associated with your BetOnline account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Expected Timeline

Initial call: 30-60 minutes
Follow-up required: Multiple attempts likely
Success rate: Low - many users report failures

If They Refuse

BetOnline may refuse your request or confiscate funds. This is unfortunately common with offshore platforms. Document everything and consider self-exclusion alternatives.

Support Contact

Email: help@betonlinecs.ag
Live Chat: Available on website

Need Help Right Now?

If you're struggling with gambling addiction, help is available 24/7:

Call: 1-800-522-4700
National Problem Gambling Helpline

Crisis? Call or text 988

How to Delete Your BetOnline Account

Quick Overview

Quick Action: Delete Your BetOnline Account