⚠️ Licensed US Operator with Service Issues

Betfred is US licensed but has significant customer service problems. Withdraw all funds first - expect delays and multiple retention attempts.

Step 1: Prepare Account for Deletion

Critical first steps:

Withdraw all funds from your account
Cancel pending bets and settle all wagers
Download betting history for tax records
Take screenshots of account balance and details

Service Warning

Betfred has widespread customer service issues including 40+ minute wait times and frequent disconnections. Be prepared for delays.

Step 2: Send Deletion Request

Contact via email (recommended):

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@betfred.com

Subject:

Account Deletion Request - Betfred

Email Body:

I am requesting the permanent deletion of my Betfred account and all associated personal data. Account Information: - Username: [Your Username] - Email: [Your Registered Email] - Phone: [Your Phone Number] - State: [Your State] I have withdrawn all funds and understand this action is irreversible. Please confirm deletion when complete and provide written confirmation. I do not wish to receive retention offers or promotional materials. Thank you, [Your Full Name] [Date]

Instructions:

Copy the email content above
Send from the email address associated with your Betfred account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Or call: 1-844-238-3733 (expect long wait times)

Step 3: Follow Up Aggressively

Be persistent - customer service is poor:

If no response within 5 business days, send follow-up
Try live chat as backup (often unavailable)
Document all communication attempts
Reference original request date in follow-ups

Timeline

Customer service response: 5-10 business days (often delayed)
Account processing: 10-15 business days
Total time: 3-4 weeks typical

Alternative: Self-Exclusion

For gambling addiction: Self-exclusion may be faster and more reliable than full deletion given Betfred's service issues.

Support Contact

Email: support@betfred.com
Phone: 1-844-238-3733 (often unavailable)
Live Chat: Available when working (frequently down)
Response Time: 5-10 business days typical

Need Help Right Now?

Call: 1-800-522-4700
National Problem Gambling Helpline

Crisis? Call or text 988

How to Delete Your Betfred Account

Quick Overview

Quick Action: Delete Your Betfred Account