How to Delete Your Betfair Account

Complete step-by-step guide to permanently close your Betfair gambling account.

Quick Overview

Time Required

10-30 minutes

Method

settings

Difficulty
Medium(4/10)
Verified

Jan 2025

Tip: Closing your account doesn't remove years of promotional emails already in your inbox. WagerWard can find and remove them in 30 seconds.

Quick Action: Delete Your Betfair Account

Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.

Step 1: Prepare Your Account

Before requesting account closure, withdraw all funds from your account. Check for any unmatched Exchange bets as these will be cancelled upon closure but matched bets will stand. Download your transaction history and any betting records you need for tax purposes. Resolve any pending withdrawals before proceeding.

Step 2: Access Safer Gambling Tools

Log into your Betfair account. Select "My Account" from the dropdown in the header, then select "Account Details" followed by "Safer Gambling Tools". From here you can access account closure, self-exclusion, and other protective measures.

Step 3: Choose Your Closure Option

Account Closure (Standard): Closes your account but retains some data as legally required. You may be able to reopen in the future.

Self-Exclusion: Blocks access for a minimum of 6 months with options for 1, 2, 3, 4, 5 years, or permanent exclusion. Cannot be reversed during the exclusion period.

GDPR Data Deletion: For complete removal of personal data, email SubjectRights@betfair.com. This request will be processed within 30 days if you meet the criteria.

Step 4: Request GDPR Deletion (Optional)

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: SubjectRights@betfair.com

GDPR Data Deletion Request - Betfair Account
I am requesting the permanent deletion of my personal data from Betfair in accordance with my rights under the General Data Protection Regulation (GDPR). Account Information: - Username: [YOUR USERNAME] - Email: [YOUR REGISTERED EMAIL] - Full Name: [YOUR FULL NAME] I no longer wish to use Betfair services and request that my personal data be erased. I understand this action is permanent and that some data may be retained where legally required. Please confirm: 1. Receipt of this deletion request 2. Timeline for completion (within 30 days as required by GDPR) 3. Confirmation once deletion is complete Thank you for your assistance.

Instructions:

  • Copy the email content above
  • Send from the email address associated with your Betfair account
  • Keep a copy of your sent email for records
  • Follow up if you don't receive a response within 7-14 days

Expected Timeline

Initial account closure or self-exclusion takes effect immediately through self-service tools. GDPR deletion requests are processed within 30 days. Funds from cancelled unmatched bets are returned to your account balance and can be withdrawn by contacting Customer Services, typically within 10 working days.

Support Contact

Phone: +44 344 871 5000 (UK) Safer Gambling Team: +44 808 812 7174 (10am-5pm, 7 days) Email: support@betfair.com GDPR Requests: SubjectRights@betfair.com Live Chat: Available 24/7 on website

Need Help Right Now?

If you are struggling with gambling, free confidential help is available 24/7.

GamCare National Gambling Helpline: 0808 8020 133 BeGambleAware: www.begambleaware.org GAMSTOP (UK-wide self-exclusion): www.gamstop.co.uk

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