Delete Your 10Cric Account
Documented account deletion options, checked Jan 2026. Jump to the steps ↓
At a glance
- Method
- Email request
- Processing time
- 45-90 minutes
- Last verified
- Procedure last checked .
Delete your 10Cric account
Offshore Platform - Limited Consumer Protection
10Cric operates under a Curacao license. This provides minimal regulatory oversight compared to regulated markets like the UK or Malta. Indian players should be aware that legal recourse is extremely limited if disputes arise. Additionally, some Indian states like Andhra Pradesh and Telangana have banned access to offshore gambling platforms.
Step 1: Withdraw All Funds First
Before requesting deletion:
- Withdraw all remaining balance via UPI, bank transfer, or e-wallet
- Ensure all pending bets are settled
- Processing time varies: 24 hours to 7 business days depending on method
- Screenshot your withdrawal confirmations and transaction history
- Save any betting records you may need for tax purposes
Step 2: Send Deletion Request
Contact support via email:
Account Closure Request
Adapt this request to the options the platform currently offers
This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.
- Send from the email address on your 10Cric account
- Keep a copy of your sent email for your records
Step 3: Use Live Chat for Faster Response
Live chat is available 24/7:
- Click the chat icon on 10cric.com
- Request permanent account deletion
- Ask for a reference number
- Screenshot the entire conversation
- Follow up via email to create a paper trail
Step 4: Follow Up Persistently
If no response within 5-7 days:
- Send follow-up emails referencing your original request
- Try live chat again and mention previous attempts
- Document all communications with dates and times
- Consider leaving reviews on Trustpilot or AskGamblers if ignored
Expected Timeline
- Best case: 3-7 days
- Typical: 1-3 weeks
- Worst case: Several weeks to months (offshore operators have no strict timelines)
Immediate Protection: Self-Exclusion
If deletion is taking too long, request immediate self-exclusion to block your access while the deletion request is processed.
Support Contact
Email: support@10cric.com Live Chat: Available 24/7 Languages: Hindi and English
Need Help Right Now?
If you're struggling with gambling addiction, help is available:
Gambling Therapy: www.gamblingtherapy.org iCALL Helpline (India): 9152987821
If support does not reply
A cautious follow-up plan and copyable templates
These are suggested follow-up intervals, not a processing-time promise from the platform. Keep the original message and any confirmation number.
- After 7 days without a reply, consider sending one follow-up.
- If there is still no response after 14 days, use the platform's official complaint channel or a regulator only where it applies to your account.
Follow-up Email
Second contact attempt after initial request
This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.
- Send from the email address on your 10Cric account
- Keep a copy of your sent email for your records
Escalation Email
Follow-up email for unresponsive customer service
This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.
- Send from the email address on your 10Cric account
- Keep a copy of your sent email for your records
Additional platform details
Other 10Cric support channels: live chat on their website
Self-exclude from 10Cric
Self-exclusion available through customer support or Responsible Gaming section. Multiple follow-ups may be required.
Choose the period that matches the protection you want. If the options are unclear, ask the platform to confirm the start date, end date, and whether the period can be changed.
What self-exclusion actually does (and doesn't)
It is designed to block play for the period you choose. Whether it covers new sign-ups or can be changed early depends on the operator and jurisdiction; follow the platform-specific details above.
Do not assume self-exclusion deletes account data, stops every message, or covers other sites; exact scope varies. Consider account closure, mailbox controls, and a blocking tool as additional layers.
Stop 10Cric emails
Marketing preferences can be adjusted through account settings or by contacting customer support directly.
You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.
Frequently asked questions
Can I reopen my 10Cric account after deleting it?
Some platforms may reactivate a closed account after a support review. A self-exclusion is designed to block play for its selected period, but the exact rules depend on the operator and jurisdiction.
How long does 10Cric account deletion take?
The steps on your side are estimated at 45-90 minutes. The platform may not publish a processing time, so keep a copy of your request and follow up through its official support channel if needed.
What happens to the money in my account?
Check the platform's current balance rules. Withdraw first when permitted, and ask official support how any remaining balance will be handled.
Will marketing emails stop once the account is closed?
Request marketing removal explicitly in your account-closure request and follow the "Stop 10Cric emails" section on this page.
If you need to talk to someone
- Call 911United States emergency services — immediate physical danger or medical emergency
- Call 988Text 988Chat with 988United States Suicide & Crisis Lifeline — suicidal, mental-health, or emotional crisis, 24/7
- Call 1-800-MY-RESETText 1-800-MY-RESETChat with gambling supportUnited States National Problem Gambling Helpline — support, information, and referrals, 24/7/365; not an emergency service
- Outside the United StatesFind local crisis help and global gambling support