How to Delete Your Winz.io Account
Complete step-by-step guide to permanently close your Winz.io gambling account.
Quick Overview
35-55 minutes
Quick Action: Delete Your Winz.io Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
Cryptocurrency Considerations
Withdraw all cryptocurrency immediately. Winz.io is a crypto-focused casino. Ensure all crypto funds are in external wallets before deletion.
⚠️ Limited Support Structure
Important: Winz.io has limited customer support options. Be prepared for potential delays and be persistent with your deletion request.
Step 1: Withdraw All Cryptocurrency
Critical first step:
- Log into Winz.io account
- Navigate to withdrawal section
- Withdraw ALL cryptocurrencies (Bitcoin, Ethereum, etc.)
- Send to external wallets you control
- Wait for blockchain confirmations
- Screenshot zero balances as proof
Step 2: Contact Customer Support
Option A: Live Chat (Recommended)
- Visit winz.io
- Click live chat button
- Wait for agent connection
- State clearly: "I need to permanently delete my Winz.io account"
Option B: Email Support
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: support@winz.io
Instructions:
- Copy the email content above
- Send from the email address associated with your Winz.io account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Step 3: Complete Verification Process
Winz.io will require:
- Account identification (username and email)
- Confirmation of cryptocurrency withdrawals
- Security questions about account activity
- Basic verification for account ownership
- Acknowledgment of irreversible deletion
Step 4: Handle Retention Attempts
- Crypto bonuses? Decline and restate deletion request
- VIP program offers? Insist on permanent deletion
- Alternative options? Decline and request deletion
- Keep records of all interactions
Timeline
- Live chat response: Immediate during business hours
- Email response: 12-48 hours typical
- Verification process: 3-7 business days
- Account deletion: 7-14 business days
- Final confirmation: Within 24 hours of completion
Crypto Casino Platform
Winz.io is a cryptocurrency-focused casino with standard industry practices. The deletion process typically involves verification but is generally straightforward with persistence.
Support Contact
Email: support@winz.io
Live Chat: Available 24/7
Response Time: 12-48 hours for email, immediate for live chat
Need Help Right Now?
If you're struggling with gambling addiction, help is available 24/7:
Call: 1-800-522-4700
National Problem Gambling Helpline
Crisis? Call or text 988
Did this guide work for you?
Your anonymous feedback helps us improve our guides and helps others seeking recovery.
• Your feedback is completely anonymous
• No personal information is collected
• One vote per person per platform