How to Delete Your Vera&John Account
Complete step-by-step guide to permanently close your Vera&John gambling account.
Quick Overview
24-48 hours
chat
Jan 2026
Tip: Closing your account doesn't remove years of promotional emails already in your inbox. WagerWard can find and remove them in 30 seconds.
Quick Action: Delete Your Vera&John Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
Japan's Top Casino
Vera&John is the most popular online casino in Japan and serves players globally. Account blocking is available through settings, with full deletion through support.
Step 1: Withdraw All Funds
Before closing your account, withdraw any remaining balance. Ensure all withdrawals are confirmed.
Step 2: Block Account Through Settings
- Log into your Vera&John account
- Navigate to your User Profile Settings
- Look for account blocking or self-exclusion options
- Select to block your account temporarily or permanently
Step 3: Request Full Deletion
For complete data deletion, contact customer support:
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: complaints@verajohncasino.com
Instructions:
- Copy the email content above
- Send from the email address associated with your Vera&John account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Support Contact
Live Chat: Available 11:00-00:00 JST Email: complaints@verajohncasino.com Japanese Support: complaints.jp@verajohn.com
Need Help Right Now?
Gambling Therapy: www.gamblingtherapy.org (24/7, multilingual)
Did this guide work for you?
Your anonymous feedback helps us improve our guides and helps others seeking recovery.
• Your feedback is completely anonymous
• No personal information is collected
• One vote per person per platform
Clean Your Inbox
Deleted your account? Your inbox still has years of Vera&John promotional emails. WagerWard scans your Gmail and removes them in 30 seconds.