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Delete Your Vera&John Account

Documented account deletion options, checked Jan 2026. Jump to the steps ↓

At a glance

Method
Live chat
Processing time
24-48 hours
Last verified
Procedure last checked .

Delete your Vera&John account

Step 1: Withdraw All Funds

Before closing your account, withdraw any remaining balance. Ensure all withdrawals are confirmed.

Step 2: Block Account Through Settings

  1. Log into your Vera&John account
  2. Navigate to your User Profile Settings
  3. Look for account blocking or self-exclusion options
  4. Select to block your account temporarily or permanently

Step 3: Request Full Deletion

For complete data deletion, contact customer support:

Account Closure Request

Adapt this request to the options the platform currently offers

This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.

Subject
Account Deletion Request - [Your Username]
Email body
Dear Vera&John Support, I am requesting the permanent deletion of my Vera&John account and all associated personal data. Account Details: - Username: [Your Username] - Email: [Your Email] I have withdrawn all funds and blocked my account. Please now delete all my personal data from your systems. Please confirm when deletion is complete. [Your Full Name] [Date]
  • Send from the email address on your Vera&John account
  • Keep a copy of your sent email for your records

Support Contact

Live Chat: Available 11:00-00:00 JST Email: complaints@verajohncasino.com Japanese Support: complaints.jp@verajohn.com

Need Help Right Now?

Gambling Therapy: www.gamblingtherapy.org (24/7, multilingual)

Additional platform details

Other Vera&John support channels: live chat on their website

Self-exclude from Vera&John

Self-exclusion and deposit limits available through account settings.

Choose the period that matches the protection you want. If the options are unclear, ask the platform to confirm the start date, end date, and whether the period can be changed.

What self-exclusion actually does (and doesn't)

It is designed to block play for the period you choose. Whether it covers new sign-ups or can be changed early depends on the operator and jurisdiction; follow the platform-specific details above.

Do not assume self-exclusion deletes account data, stops every message, or covers other sites; exact scope varies. Consider account closure, mailbox controls, and a blocking tool as additional layers.

Need the account deletion steps again? ↑

Stop Vera&John emails

Marketing preferences managed in account settings.

You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.

Frequently asked questions

Can I reopen my Vera&John account after deleting it?

Some platforms may reactivate a closed account after a support review. A self-exclusion is designed to block play for its selected period, but the exact rules depend on the operator and jurisdiction.

How long does Vera&John account deletion take?

The steps on your side are estimated at 24-48 hours. The platform may not publish a processing time, so keep a copy of your request and follow up through its official support channel if needed.

What happens to the money in my account?

Check the platform's current balance rules. Withdraw first when permitted, and ask official support how any remaining balance will be handled.

Will marketing emails stop once the account is closed?

Request marketing removal explicitly in your account-closure request and follow the "Stop Vera&John emails" section on this page.

If you need to talk to someone