How to Delete Your Trustdice Account
Complete step-by-step guide to permanently close your Trustdice gambling account.
Quick Overview
40-60 minutes
Warning: Trustdice makes deletion intentionally difficult. Follow each step carefully and be prepared for multiple attempts. Keep records of all communications.
Quick Action: Delete Your Trustdice Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
Cryptocurrency Considerations
Withdraw all cryptocurrency immediately. Trustdice specializes in provably fair crypto gambling and handles multiple cryptocurrencies. Ensure all crypto is in external wallets before deletion.
⚠️ Provably Fair Gaming
Unique complexity: Trustdice's provably fair gaming system creates additional verification steps for account deletion. Be prepared for technical questions about your gaming history.
Step 1: Withdraw All Cryptocurrency
Critical first step:
- Log into Trustdice account
- Navigate to withdrawal section
- Withdraw all Bitcoin, Ethereum, and other cryptocurrencies
- Send to external wallets you control
- Wait for blockchain confirmations
- Screenshot zero balances as proof
Step 2: Contact Customer Support
Option A: Live Chat (Recommended)
- Visit trustdice.com
- Click live chat button
- Wait for agent connection
- State clearly: "I need to permanently delete my Trustdice account"
Option B: Email Support
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: support@trustdice.com
Instructions:
- Copy the email content above
- Send from the email address associated with your Trustdice account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Step 3: Complete Verification Process
Trustdice will require:
- Government-issued photo ID
- Proof of address (utility bill/bank statement)
- Confirmation of cryptocurrency withdrawals
- Questions about provably fair gaming history
- Security questions about account activity
Step 4: Persistent Follow-Up
- No response in 24 hours? Contact again via different method
- Technical questions? Acknowledge you understand deletion is permanent
- Retention offers? Decline and restate deletion request
- Keep records of all interactions
Timeline
- Live chat response: Immediate during business hours
- Email response: 12-24 hours typical
- Verification process: 2-5 business days
- Account deletion: 5-10 business days
- Final confirmation: Within 24 hours of completion
Provably Fair Deletion
Trustdice may explain that deleting your account removes your ability to verify previous game results. Acknowledge that you understand and accept this permanent loss.
Support Contact
Email: support@trustdice.com
Live Chat: Available 24/7
Response Time: 12-24 hours for email, immediate for live chat
Need Help Right Now?
If you're struggling with gambling addiction, help is available 24/7:
Call: 1-800-522-4700
National Problem Gambling Helpline
Crisis? Call or text 988
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