How to Delete Your Trustdice Account

Complete step-by-step guide to permanently close your Trustdice gambling account.

Quick Overview

Time Required

40-60 minutes

Method

email

Difficulty
Hard(8/10)

Warning: Trustdice makes deletion intentionally difficult. Follow each step carefully and be prepared for multiple attempts. Keep records of all communications.

Quick Action: Delete Your Trustdice Account

Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.

Step 1: Withdraw All Cryptocurrency

Critical first step:

  1. Log into Trustdice account
  2. Navigate to withdrawal section
  3. Withdraw all Bitcoin, Ethereum, and other cryptocurrencies
  4. Send to external wallets you control
  5. Wait for blockchain confirmations
  6. Screenshot zero balances as proof

Step 2: Contact Customer Support

Option A: Live Chat (Recommended)

  1. Visit trustdice.com
  2. Click live chat button
  3. Wait for agent connection
  4. State clearly: "I need to permanently delete my Trustdice account"

Option B: Email Support

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@trustdice.com

Account Deletion Request - [Your Username]
Dear Trustdice Support Team, I am requesting the permanent deletion of my Trustdice casino account. Account Information: - Username: [Your Username] - Email Address: [Your Registered Email] - Date of Birth: [Your DOB] - Last Login: [Approximate Date] I have withdrawn all cryptocurrency funds from my account and understand this action is irreversible. I understand that my provably fair gaming history will also be permanently deleted. Please process this deletion request and provide written confirmation when complete. I do not wish to receive any promotional materials or reactivation attempts. Sincerely, [Your Full Name] [Date]

Instructions:

  • Copy the email content above
  • Send from the email address associated with your Trustdice account
  • Keep a copy of your sent email for records
  • Follow up if you don't receive a response within 7-14 days

Step 3: Complete Verification Process

Trustdice will require:

  • Government-issued photo ID
  • Proof of address (utility bill/bank statement)
  • Confirmation of cryptocurrency withdrawals
  • Questions about provably fair gaming history
  • Security questions about account activity

Step 4: Persistent Follow-Up

  • No response in 24 hours? Contact again via different method
  • Technical questions? Acknowledge you understand deletion is permanent
  • Retention offers? Decline and restate deletion request
  • Keep records of all interactions

Timeline

  • Live chat response: Immediate during business hours
  • Email response: 12-24 hours typical
  • Verification process: 2-5 business days
  • Account deletion: 5-10 business days
  • Final confirmation: Within 24 hours of completion

Support Contact

Email: support@trustdice.com
Live Chat: Available 24/7
Response Time: 12-24 hours for email, immediate for live chat

Need Help Right Now?

If you're struggling with gambling addiction, help is available 24/7:

Call: 1-800-522-4700
National Problem Gambling Helpline

Crisis? Call or text 988

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