How to Delete Your MyStake Account
Complete step-by-step guide to permanently close your MyStake gambling account.
Quick Overview
40-60 minutes
Quick Action: Delete Your MyStake Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
🚨 AGGRESSIVE RETENTION WARNING
MyStake is very difficult to delete. They use aggressive retention tactics across casino and sportsbook platforms with substantial financial incentives. Prepare for significant resistance and a lengthy process.
Cryptocurrency Considerations
Withdraw all cryptocurrency immediately. MyStake operates casino and sportsbook with cryptocurrencies. Ensure all crypto funds are in external wallets before deletion.
Step 1: Withdraw All Cryptocurrency
Critical first step:
- Log into MyStake account
- Navigate to withdrawal section
- Withdraw ALL cryptocurrencies (Bitcoin, Ethereum, etc.)
- Check both casino and sportsbook balances
- Send to external wallets you control
- Wait for blockchain confirmations
- Screenshot zero balances as proof
Step 2: Contact Customer Support
Option A: Live Chat (Recommended for initial contact)
- Visit mystake.com
- Click live chat button
- Wait for agent connection
- State clearly: "I need to permanently delete my MyStake account"
Option B: Email Support
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: support@mystake.com
Instructions:
- Copy the email content above
- Send from the email address associated with your MyStake account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Step 3: Prepare for Aggressive Retention
MyStake will aggressively try to retain you:
- Massive crypto bonus offers and rakeback
- VIP status upgrades with exclusive perks
- Multi-platform access benefits (casino + sportsbook)
- Personal account manager assignments
- Exclusive tournament invitations
- Loss-back guarantees and cashback programs
Stay strong and decline ALL offers.
Step 4: Complete Complex Verification
MyStake will require extensive verification:
- Government-issued photo ID
- Proof of address (multiple documents)
- Selfie with ID and handwritten note
- Security questions about account activity
- Multi-platform activity verification
- Possibly video verification call
- Confirmation of cryptocurrency withdrawals
Step 5: Handle Multi-Platform Complexity
- Casino verification - Confirm gambling account closure
- Sportsbook verification - Confirm betting account closure
- Cross-platform features - Verify no shared balances
- Integrated services - Confirm closure of all connected features
Step 6: Persistent Follow-Up (Critical)
- No response in 12 hours? Contact again immediately
- Retention offers? Decline firmly and restate deletion
- Platform separation offers? Decline partial closures
- Verification delays? Provide documents immediately
- Keep detailed records of ALL interactions
Timeline (Extended Process)
- Initial response: 6-24 hours
- Retention attempts: 5-14 days of aggressive offers
- Multi-platform verification: 7-20 business days
- Account deletion: 15-30 business days
- Total process: 4-6 weeks typical
Expect Strong Resistance
MyStake combines crypto casino and sportsbook with aggressive retention systems. They will use substantial financial incentives to prevent deletion. Stay absolutely committed to your goal.
Support Contact
Email: support@mystake.com
Live Chat: Available 24/7
Response Time: 6-24 hours, often with aggressive retention offers
Need Help Right Now?
If you're struggling with gambling addiction, help is available 24/7:
Call: 1-800-522-4700
National Problem Gambling Helpline
Crisis? Call or text 988
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