How to Close a MrQ Great Britain Account
Documented account closure options, checked Aug 2026. Jump to the steps ↓
At a glance
- Method
- Contact support
- Processing time
- MrQ does not publish a closure-completion time
- Can it be reopened?
- An ordinarily closed account may be requested for reopening at any time, subject to review
- Your balance
- Remaining funds are remitted. MrQ may retain up to 99p toward processing unless the customer explicitly asks for that amount to be returned.
- Last verified
- Procedure last checked .
Current Great Britain operator
The Gambling Commission record lists Tek Fox Ltd, account 60629, with active remote bingo and casino permissions and Mr Q as a trading name. Older Lindar Media licence details are stale and are not used here.
MrQ ordinary closure is reopenable and is not personal-data deletion or formal self-exclusion.
Do not delay protection
If access needs to stop now, start MrQ self-exclusion or GAMSTOP without waiting for an unsettled-bet, balance, or bonus answer. Do not gamble again to change the account state.
Close your MrQ Great Britain account
Ask MrQ support to close the account
The current terms route voluntary closure through customer support. The public text reviewed for this guide did not safely expose a reusable email address or support hours, so use the current support control on the official site or in the signed-in account.
Record money and unsettled items
If safe, note the balance, pending withdrawal, undetermined bets, bonuses, and a non-sensitive account reference. Do not deposit or gamble again to prepare closure.
Open the current support route
Use the official site or signed-in account to reach customer support. Do not use an email address copied from an old licence or third-party page.
Request ordinary closure
Ask for the Great Britain account to be closed and for a written effective date. Ask separately what happens to each unsettled bet and active bonus, because the ordinary-closure section does not publish those outcomes.
Confirm the balance return
MrQ says remaining funds are remitted. It may retain a balance of 99p or less toward processing unless you explicitly request its return.
An ordinarily closed account can later be requested for reopening at any time, subject to MrQ review. Use stronger protection if later access would be unsafe.
Self-exclude from MrQ Great Britain
Choose timeout, MrQ self-exclusion, or GAMSTOP
The current safer-gambling page describes a timeout from 24 hours to six weeks. The balance remains on the account, access returns automatically at the end, and MrQ says it will make reasonable efforts to stop marketing during the break.
Direct self-exclusion can run from six months to five years or be permanent. It cannot be reversed during the selected term. MrQ says undetermined bets settle normally, marketing is removed, and a balance of £1 or more is returned. Up to 99p may be used as an administration charge or donated.
After a fixed term, return requires a written or email request, a telephone discussion, a 24-hour cooling-off period, and full operator review. MrQ says a monthly maximum-spend limit applies after return. Completing the period is not an automatic reopening guarantee.
GAMSTOP is a separate Great Britain-wide protection across participating licensed online operators.
What self-exclusion actually does (and doesn't)
It is designed to block play for the period you choose. Whether it covers new sign-ups or can be changed early depends on the operator and jurisdiction; follow the platform-specific details above.
Do not assume self-exclusion deletes account data, stops every message, or covers other sites; exact scope varies. Consider account closure, mailbox controls, and a blocking tool as additional layers.
Stop MrQ Great Britain emails
MrQ's current privacy policy describes unsubscribe controls and account-profile marketing preferences. Changing them does not close the account or erase every record. Legal, regulatory, fraud, dispute, and self-exclusion retention can continue.
You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.
Frequently asked questions
What happens to unsettled bets after ordinary closure?
The reviewed ordinary-closure section does not say. The self-exclusion page's normal-settlement rule must not be borrowed for ordinary closure. Ask current support for the result before closing if an item is unsettled.
Is ordinary MrQ closure permanent?
No. The current terms allow a reopening request at any time, subject to review. Self-exclusion has a different, stronger contract.
Does MrQ closure delete personal data?
No reviewed source promises that. Closure, marketing preferences, and privacy rights are separate actions.
If you need to talk to someone
- Call 911United States emergency services — immediate physical danger or medical emergency
- Call 988Text 988Chat with 988United States Suicide & Crisis Lifeline — suicidal, mental-health, or emotional crisis, 24/7
- Call 1-800-MY-RESETText 1-800-MY-RESETChat with gambling supportUnited States National Problem Gambling Helpline — support, information, and referrals, 24/7/365; not an emergency service
- Outside the United StatesFind local crisis help and global gambling support