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Close a Michigan Lottery Account

Documented account closure options, checked Oct 2026. Jump to the steps ↓

At a glance

Method
Phone call
Processing time
No guaranteed completion time
Last verified
Procedure last checked .

Close your Michigan Lottery account

Ask Customer Support to close the account

The official closure FAQ directs account holders to 24/7 Customer Support at 1-844-917-6325. Explain that you want the account closed. Support may need information to verify identity. Ask for its official secure verification process rather than emailing a password or complete payment details.

Once closed, the account is inaccessible to everyone, including its owner. The FAQ does not promise a completion deadline. Ask for confirmation and a reference you can use without logging in.

Clarify existing money and tickets

Before access ends, ask how any eligible balance, purchased future draws, pending withdrawal or subscription will be handled. Ordinary closure does not establish a universal refund outcome. You remain responsible for money owed; closing the login is not debt cancellation.

Keep a private record of the outstanding items and the support answer. You do not need to gamble remaining funds or buy another ticket to make the request. If the account is already inaccessible, tell support you need administration and protection, not restored access for play.

Other Michigan Lottery support channels: 1-844-917-6325

Self-exclude from Michigan Lottery

Use self-exclusion for a defined protective restriction

Follow the Lottery's current self-exclusion instructions for the separate account control. Check the selected period and confirmation. An account cannot reopen during that exclusion term.

The draw-subscription FAQ says self-exclusion cancels active subscriptions. That statement should not be expanded into a promise about ordinary closure, every purchased ticket, or every refund. Ask support which draws were already bought and how later prizes will be handled without reopening access. Do not postpone protection to settle every administrative question.

What self-exclusion actually does (and doesn't)

It is designed to block play for the period you choose. Whether it covers new sign-ups or can be changed early depends on the operator and jurisdiction; follow the platform-specific details above.

Do not assume self-exclusion deletes account data, stops every message, or covers other sites; exact scope varies. Consider account closure, mailbox controls, and a blocking tool as additional layers.

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Frequently asked questions

Will personal records disappear?

The closure FAQ says records may remain for tax reporting, balancing, investigations and recordkeeping. Treat the task as account closure, not immediate personal-data erasure. A separate privacy request may have its own exceptions.

Does closure automatically unsubscribe me?

A complete marketing outcome is not confirmed in the reviewed closure instructions. Ask support about promotional messages separately. For another gambling product, use its own platform guide, and consider a device barrier if access through other services remains a concern.

If you need to talk to someone