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Delete Your Veikkaus Account

Documented account deletion options, checked Feb 2026. Jump to the steps ↓

At a glance

Method
Live chat
Processing time
20-40 minutes
Last verified
Procedure last checked .

Delete your Veikkaus account

⚡ Quick Deletion Steps

Log Into Your Account

Go to veikkaus.fi and log in with your Finnish bank credentials or mobile ID.

Use Self-Exclusion First

If you need immediate protection:

  • My Account → Pelaamisen hallinta (Gaming Management)
  • Set self-exclusion (Peliesto)
  • This is legally binding across ALL Veikkaus services

Request Account Deletion

Contact customer service:

Account Closure Request

Adapt this request to the options the platform currently offers

This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.

Subject
Tilin poistopyyntö / Account Deletion Request
Email body
Hyvä Veikkaus asiakaspalvelu, Pyydän tilini pysyvää poistamista. Sähköposti: [Your Email] Henkilötunnus: [Finnish ID number] Pyydän: 1. Tilin pysyvä poisto 2. Henkilötietojen poisto 3. Poisto markkinointilistoilta 4. Kirjallinen vahvistus [Nimesi]
  • Send from the email address on your Veikkaus account
  • Keep a copy of your sent email for your records

Verify Deletion

You may need to verify identity via bank login or visit a Veikkaus point.

Expected Timeline

  • Response: 1-5 business days
  • Completion: 7-14 days

Finnish Support Resources

Peluuri: 0800 100 101 (free helpline) Chat: peluuri.fi

Other Veikkaus support channels: live chat on their website · 0200 55000

Self-exclude from Veikkaus

Strong self-exclusion tools available online and binding across all Veikkaus services.

Choose the period that matches the protection you want. If the options are unclear, ask the platform to confirm the start date, end date, and whether the period can be changed.

What self-exclusion actually does (and doesn't)

It is designed to block play for the period you choose. Whether it covers new sign-ups or can be changed early depends on the operator and jurisdiction; follow the platform-specific details above.

Do not assume self-exclusion deletes account data, stops every message, or covers other sites; exact scope varies. Consider account closure, mailbox controls, and a blocking tool as additional layers.

Need the account deletion steps again? ↑

Stop Veikkaus emails

Marketing preferences easily managed online.

You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.

Frequently asked questions

Can I reopen my Veikkaus account after deleting it?

Some platforms may reactivate a closed account after a support review. A self-exclusion is designed to block play for its selected period, but the exact rules depend on the operator and jurisdiction.

How long does Veikkaus account deletion take?

The steps on your side are estimated at 20-40 minutes. The platform may not publish a processing time, so keep a copy of your request and follow up through its official support channel if needed.

What happens to the money in my account?

Check the platform's current balance rules. Withdraw first when permitted, and ask official support how any remaining balance will be handled.

Will marketing emails stop once the account is closed?

Request marketing removal explicitly in your account-closure request and follow the "Stop Veikkaus emails" section on this page.

If you need to talk to someone