How do I delete my National Lottery UK account?

To delete your National Lottery UK account, you need to email. The process typically takes 24-48 hours. Account deletion available through customer support with identity verification and GDPR compliance.

How difficult is it to delete a National Lottery UK account?

The difficulty rating for deleting a National Lottery UK account is 4 out of 10 (medium). The process typically takes 24-48 hours via email.

Can I reopen my National Lottery UK account after deletion?

Most gambling platforms do not allow you to reopen a deleted account. This is permanent. If you need temporary access restriction instead, consider self-exclusion.

How to Delete Your National Lottery UK Account (2026)

UK Regulated Operator

The National Lottery is operated by Allwyn under license from the UK Gambling Commission. Strong consumer protections and GDPR compliance ensure reliable account deletion.

Step 1: Check for Unclaimed Prizes

Before deletion, check your account for any unclaimed lottery prizes. Log in and review your ticket history.

Step 2: Cancel Any Subscriptions

If you have Direct Debit subscriptions for regular draws, cancel these first through your account settings.

Step 3: Request Account Deletion

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: player.services@national-lottery.co.uk

Subject:

Account Deletion Request - GDPR Article 17

Email Body:

Dear National Lottery Player Services, I am requesting the permanent deletion of my National Lottery account under GDPR Article 17 (Right to Erasure). Account Details: - Email: [Your Email] - Name: [Your Name] - Postcode: [Your Postcode] I have checked for unclaimed prizes and cancelled any subscriptions. Please delete my account and all personal data. Please confirm when deletion is complete. [Your Full Name] [Date]

Instructions:

Copy the email content above
Send from the email address associated with your National Lottery account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Step 4: Alternative - Call Support

For faster processing, call 0333 234 5050 (8am-11pm daily) and request account deletion directly.

Prize Claims

Ensure you've claimed all prizes before deletion. Unclaimed prizes may be forfeited once the account is closed.

Support Contact

Email: player.services@national-lottery.co.uk Phone: 0333 234 5050 (8am-11pm daily) Live Chat: Available on website

Need Help Right Now?

GamCare: 0808 8020 133 (24/7, free, confidential)

GAMSTOP: www.gamstop.co.uk (UK-wide self-exclusion)

How to Delete Your National Lottery UK Account

Quick Overview

Quick Action: Delete Your National Lottery UK Account