How to Delete Your Mega Dice Account
Complete step-by-step guide to permanently close your Mega Dice gambling account.
Quick Overview
1-3 weeks
Jan 2026
Tip: Closing your account doesn't remove years of promotional emails already in your inbox. WagerWard can find and remove them in 30 seconds.
Warning: Mega Dice makes deletion intentionally difficult. Follow each step carefully and be prepared for multiple attempts. Keep records of all communications.
Quick Action: Delete Your Mega Dice Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
Crypto Casino Warning - Limited Recourse
Mega Dice is a Curacao-licensed crypto casino with a native token ($DICE). As an offshore crypto gambling platform, you have extremely limited legal recourse if issues arise. Curacao licensing provides minimal consumer protection compared to regulated jurisdictions. Withdraw all cryptocurrency immediately before requesting account closure.
Withdrawal Warning - Act First
- Withdraw ALL crypto assets before mentioning account deletion
- Convert or withdraw any $DICE tokens - native tokens may become worthless after closure
- Document all balances with screenshots before contacting support
- Crypto transactions are irreversible - triple-check wallet addresses
Step 1: Secure All Assets Immediately
Critical - Complete before any support contact:
- Log into your Mega Dice account
- Navigate to wallet/balance section
- Withdraw ALL cryptocurrencies to your personal wallet:
- Bitcoin (BTC)
- Ethereum (ETH)
- Any other supported coins
- Handle $DICE tokens:
- Convert to other crypto if possible
- Withdraw to external wallet
- Document token balance if stuck
- Screenshot all balances and transaction history
- Check for pending bets or locked bonuses
$DICE Token Risk
The native $DICE token may have limited liquidity or value outside the platform. Prioritize converting to major cryptocurrencies before account closure.
Step 2: Send Deletion Request Email
Only after ALL funds are withdrawn:
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: support@megadice.com
Instructions:
- Copy the email content above
- Send from the email address associated with your Mega Dice account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Step 3: Follow Up Persistently
Expect delays with Curacao-licensed platforms:
- No response in 7 days? Send follow-up email
- Retention offers? Firmly decline and reiterate deletion request
- Verification requests? Provide only what is absolutely necessary
- Document everything - save all email communications
Step 4: Alternative Contact Methods
If email is unresponsive:
- Live Chat: Available 24/7 on website
- Request escalation to compliance team
- Document all chat conversations with screenshots
Expected Timeline
- Initial request: Day 1
- First response: 3-7 days (typical for crypto platforms)
- Verification/follow-ups: 1-2 weeks
- Total completion: 2-4 weeks minimum
Be Prepared for Resistance
Crypto casinos often employ retention tactics. Stay firm, document everything, and do not re-engage with gambling offers.
Support Contact
Email: support@megadice.com Live Chat: Available 24/7 on website
Need Help Right Now?
If you're struggling with gambling addiction, help is available 24/7:
Call: 1-800-522-4700 National Problem Gambling Helpline
Crisis? Call or text 988
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