⚠️ Poor Support Quality

Warning: mBit Casino has 1-2 week response times and copy-paste support replies. Withdraw all crypto first - documented withdrawal issues exist.

Platform Issues

Heavy Cloudflare protection blocks help resources
Historical complaints about account blocking
Uses self-exclusion rather than true deletion
Limited user protections (Curaçao license)

Step 1: Withdraw All Cryptocurrency

Critical - Complete this while account is accessible:

Navigate to wallet/withdrawal section
Withdraw ALL cryptocurrencies to external wallets
Verify wallet addresses carefully (irreversible)
Keep withdrawal confirmations

Withdrawal Warning

mBit Casino has documented withdrawal issues. Complete this step before requesting closure.

Step 2: Send Deletion Email

Must contact support via email:

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@mbitcasino.io

Subject:

Permanent Account Closure Request - [Your Username]

Email Body:

Dear mBit Casino Support Team, I am writing to request the permanent closure and deletion of my mBit Casino account. Account Details: - Username: [Your Username] - Email Address: [Your Registered Email] I request that you: 1. Permanently close my account 2. Delete all personal data associated with my account 3. Remove me from all marketing communications 4. Provide written confirmation of account closure This request is final and I do not wish to receive any retention offers. Please confirm receipt of this request and provide a timeline for completion. Regards, [Your Full Name]

Instructions:

Copy the email content above
Send from the email address associated with your mBit Casino account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Step 3: Follow Up Persistently

Expect poor support quality:

Response time: 1-2 weeks (if at all)
Copy-paste replies: Common
Multiple follow-ups: Usually needed
Document everything: Save all communications

Step 4: Alternative Contact Methods

If email fails, try:

Live Chat: Available 24/7 (when accessible)
Payments Email: payments@mbitcasino.io
Social Media: For public pressure

Timeline

Initial email: Day 1
Support response: 1-2 weeks (if at all)
Follow-up required: Multiple attempts needed
Total process: 2+ weeks minimum

Expect Delays

Be prepared for extremely slow responses and potentially need multiple follow-up emails.

Support Contact

Email: support@mbitcasino.io
Payments: payments@mbitcasino.io
Live Chat: Available 24/7

Need Help Right Now?

If you're struggling with gambling addiction, help is available 24/7:

Call: 1-800-522-4700
National Problem Gambling Helpline

Crisis? Call or text 988

How to Delete Your mBit Casino Account

Quick Overview

Quick Action: Delete Your mBit Casino Account