Cancel Maryland My Lottery Rewards Account

Send a cancellation request through Member Feedback

The current My Lottery Rewards terms give two routes: use Member Feedback under the Help tab, or call 1-800-201-0108. A telephone cancellation request must also be confirmed in writing. Ask which written route support wants you to use, then retain the acknowledgment privately.

The terms allow up to three business days for cancellation. Until you receive confirmation, do not assume that leaving the website or deleting its app has closed the account. If you cannot sign in, use the published phone route and explain that you want cancellation, not access for further play.

Understand what will be lost

Cancellation ends account access. The terms remove live second-chance, drawing and promotional entries and forfeit Prize Points, Draw Points, coupons and certain pending achievement rewards. Do not treat points or uncompleted rewards as a cash balance that will automatically be refunded.

You do not need to buy or scan more tickets to finish closing an account. If an existing subscription or pending fulfillment concerns you, ask about that exact item before confirming cancellation. The program's subscription provisions are not a blanket guarantee that all recurring arrangements end with the rewards login. Request separate written confirmation of any continuing charge or purchased entry.