Sweepstakes Casino Model

Two currencies: Gold Coins (no value) and Sweep Coins (real cash value). Redeem Sweep Coins first - they can be converted to real money.

⚠️ Redeem First

Critical: Cash out any Sweep Coins before deletion. Gold Coins have no cash value and will be lost, but Sweep Coins can be redeemed for real money.

Step 1: Redeem Sweep Coins

Must do this first:

Log into your LuckyBird.io account
Go to cashout/redemption section
Redeem all Sweep Coins for cash (check minimum amount)
Wait for processing (typically 3-7 business days)
Gold Coins will be lost - no cash value

Step 2: Send Deletion Email

Email-only support:

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@luckybird.io

Subject:

Account Deletion Request - [Your Username]

Email Body:

Dear LuckyBird.io Support, I am requesting the permanent deletion of my LuckyBird.io account. Account Details: - Username: [Your Username] - Email: [Your Registered Email] - Request Date: [Today's Date] I have redeemed all Sweep Coins and understand that Gold Coins will be forfeited. Please permanently delete my account and all associated personal data. I do not wish to receive any promotional materials or reactivation offers after this deletion. Please confirm when the deletion is complete. Thank you, [Your Full Name]

Instructions:

Copy the email content above
Send from the email address associated with your LuckyBird.io account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Step 3: Follow Up if Needed

Expected response within 24-48 hours:

If no response after 3 days, send follow-up
Reference your original email date
Be patient - small support team

Timeline

Initial response: 24-48 hours
Processing: 3-5 business days
Confirmation: Within 24 hours of completion

Alternative: Self-Exclusion

For gambling concerns: Consider self-exclusion (temporary or permanent) instead of deletion. Provides same protection but preserves account.

Self-Exclusion Option

Faster protection option:

Self-Exclusion Request

Urgent

Request to be permanently excluded from the platform

Send to: support@luckybird.io

Subject:

Self-Exclusion Request - Immediate Action Needed

Email Body:

I need to be excluded from LuckyBird.io due to gambling concerns. Please implement a PERMANENT self-exclusion on my account immediately. Account: [Your Username] Email: [Your Email] This is for responsible gaming reasons. Please confirm when this exclusion is active. Thank you, [Your Name]

Instructions:

Copy the email content above
Send from the email address associated with your LuckyBird.io account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Support Contact

Email: support@luckybird.io
Live Chat: Not available
Phone: Not available
Response Time: 24-48 hours typical

Need Help Right Now?

If you're struggling with gambling addiction, help is available 24/7:

Call: 1-800-522-4700
National Problem Gambling Helpline

Crisis? Call or text 988

How to Delete Your LuckyBird.io Account

Quick Overview

Quick Action: Delete Your LuckyBird.io Account