GG
GuardingGamblers

How to Delete Your Juwa Casino Account

Complete step-by-step guide to permanently close your Juwa Casino gambling account.

Quick Overview

Time Required

Unknown

Method

chat

Difficulty
Hard(9/10)
Verified

Feb 2026

Tip: Closing your account doesn't remove years of promotional emails already in your inbox. WagerWard can find and remove them in 30 seconds.

Warning: Juwa Casino makes deletion intentionally difficult. Follow each step carefully and be prepared for multiple attempts. Keep records of all communications.

Quick Action: Delete Your Juwa Casino Account

Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.

Step 1: Send This Email

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Request for Permanent Account Deletion - Juwa Casino
Dear Juwa Casino Support Team, I am writing to request the permanent deletion of my account associated with this email address. Please permanently delete my account and all associated personal data, including: - Profile information - Transaction history - Game history - Marketing preferences - Any other personal data you have collected I understand this action is irreversible and I will not be able to recover my account or any associated data. Please confirm when this deletion has been completed and provide a reference number for my records. Thank you for your prompt attention to this matter. Best regards, [Your Name]

Instructions:

  • Copy the email content above
  • Send from the email address associated with your Juwa Casino account
  • Keep a copy of your sent email for records
  • Follow up if you don't receive a response within 7-14 days

⚠️ How Juwa Works

Like Orion Stars and Golden Dragon, Juwa operates through a distributor/agent model:

  1. You find an "agent" (Facebook, Telegram, local promotions)
  2. Agent gives you login credentials
  3. You deposit money with the agent
  4. Winnings must be cashed out through your agent
  5. The agent decides whether to pay you

Your money is with individuals, not a regulated company.

If You Have Money Trapped

Contact Your Distributor

Your only realistic path to payment:

  • Use the original communication method
  • Be persistent and document everything
  • If they stop responding, recovery is unlikely

Do NOT Expect Platform Help

Juwa has no centralized support:

  • No public email address
  • No customer service phone
  • Website is just an app download
  • Support only exists through distributors

Document Everything

Screenshot and save:

  • All conversations with your agent
  • Your account balance and history
  • Any promises about payouts
  • Agent's contact information

File Complaints If Defrauded

  • FTC: reportfraud.ftc.gov
  • State Attorney General: naag.org
  • IC3 (FBI): ic3.gov
  • Local police if the agent is local

Recovery is unlikely but complaints build cases against operators.

Closing Your Account

Options:

  1. Contact your agent and request account closure
  2. Delete the app and stop using it
  3. Block the agent's contact methods

Warning: There's no official account deletion process since there's no official account creation process.

Red Flags

  • No company information visible
  • No gaming license
  • Download-only website (dl.juwa777.com)
  • Agent-based model = no accountability
  • Numerous scam reports online
  • Part of the problematic fish game ecosystem

Need Help Right Now?

Call: 1-800-522-4700 National Problem Gambling Helpline

If you've lost significant money, consider consulting a lawyer.

Did this guide work for you?

Your anonymous feedback helps us improve our guides and helps others seeking recovery.

• Your feedback is completely anonymous

• No personal information is collected

• One vote per person per platform

Clean Your Inbox

Deleted your account? Your inbox still has years of Juwa Casino promotional emails. WagerWard scans your Gmail and removes them in 30 seconds.

Clean Your Inbox — Free Preview