GG
GuardingGamblers

How to Delete Your Orion Stars Account

Complete step-by-step guide to permanently close your Orion Stars gambling account.

Quick Overview

Time Required

Unknown

Method

chat

Difficulty
Hard(10/10)
Verified

Feb 2026

Tip: Closing your account doesn't remove years of promotional emails already in your inbox. WagerWard can find and remove them in 30 seconds.

Warning: Orion Stars makes deletion intentionally difficult. Follow each step carefully and be prepared for multiple attempts. Keep records of all communications.

Quick Action: Delete Your Orion Stars Account

Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.

Step 1: Send This Email

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Request for Permanent Account Deletion - Orion Stars
Dear Orion Stars Support Team, I am writing to request the permanent deletion of my account associated with this email address. Please permanently delete my account and all associated personal data, including: - Profile information - Transaction history - Game history - Marketing preferences - Any other personal data you have collected I understand this action is irreversible and I will not be able to recover my account or any associated data. Please confirm when this deletion has been completed and provide a reference number for my records. Thank you for your prompt attention to this matter. Best regards, [Your Name]

Instructions:

  • Copy the email content above
  • Send from the email address associated with your Orion Stars account
  • Keep a copy of your sent email for records
  • Follow up if you don't receive a response within 7-14 days

⚠️ How Orion Stars Works

Unlike normal casinos, Orion Stars operates through a distributor network:

  1. You contact an "agent" (often found on Facebook, Telegram, or local promotions)
  2. The agent gives you login credentials
  3. You deposit money with the agent (not the platform)
  4. When you win, you must cash out through your agent
  5. The agent decides if/when to pay you

This is why complaints focus on non-payment - your money is with individuals, not a regulated company.

If You Have Money Trapped

Contact Your Agent/Distributor

Your only hope for payment is through whoever gave you the account:

  • Contact them through your original communication method
  • Be persistent but document everything
  • If they stop responding, you likely won't get paid

Do NOT Contact 'Official' Support

Orion Stars has minimal centralized support:

  • No public phone number
  • No direct email
  • Limited FAQ section
  • Support only available AFTER account creation

Contacting the platform won't help with payment issues.

Document Your Losses

Screenshot and save:

  • All conversations with your agent
  • Your account balance and transaction history
  • Any promises made about payouts
  • The agent's contact information

File Complaints

  • FTC: reportfraud.ftc.gov
  • State Attorney General: naag.org
  • IC3 (FBI): ic3.gov (for internet fraud)
  • Local police: If the agent is local

Note: Recovery is unlikely, but complaints help build cases against fraudulent operators.

Closing Your Account

To close your account:

  1. Contact your agent/distributor
  2. Request account termination
  3. Try to withdraw any remaining balance first

Self-exclusion: Reportedly available (days, weeks, or months) through the platform, but you must already have an account to access it.

Warning: The platform can suspend or terminate your account at any time at their sole discretion.

Major Red Flags

  • No gaming license from any recognized authority
  • No direct signup - agent-based only
  • Distributors claim they "don't pay jackpots"
  • Accounts blocked when users try to cash out
  • "Become an agent" offers = potential money laundering

Need Help Right Now?

Call: 1-800-522-4700 National Problem Gambling Helpline

If you've lost significant money, consider consulting a lawyer.

Did this guide work for you?

Your anonymous feedback helps us improve our guides and helps others seeking recovery.

• Your feedback is completely anonymous

• No personal information is collected

• One vote per person per platform

Clean Your Inbox

Deleted your account? Your inbox still has years of Orion Stars promotional emails. WagerWard scans your Gmail and removes them in 30 seconds.

Clean Your Inbox — Free Preview