⚠️ Documented Closure Issues

FortuneJack has complaints about closure enforcement on AskGamblers and Casino.Guru. Withdraw all crypto first and document everything.

Step 1: Gather Required Information

Before contacting support, get this info ready:

Username and registered email
Your current IP address (Google "what is my IP")
Crypto wallet hash used for deposits
Registration date (if known)

Step 2: Withdraw All Cryptocurrency

Critical - Complete all withdrawals first:

Navigate to wallet/cashier section
Withdraw all cryptocurrencies to external wallets
Verify wallet addresses carefully (irreversible)
Keep records of all withdrawal transactions

Step 3: Contact Support

Option A: Live Chat (Primary Method)

Visit fortunejack.com
Click live chat widget
Use this script:

"I need to permanently suspend my FortuneJack account for responsible gambling reasons. Username: [username]. I have withdrawn all funds. Please process permanent suspension immediately and provide written confirmation."

Option B: Email Support

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@fortunejack.com

Subject:

Permanent Account Suspension Request

Email Body:

Dear FortuneJack Support Team, I am writing to request the permanent suspension of my FortuneJack account for responsible gambling reasons. Required Account Information: - Username: [Your Username] - Email Address: [Your Registered Email] - IP Address: [Your Current IP Address] - Wallet Hash: [Your Wallet Hash if known] I have withdrawn all funds from my account and wish to proceed with immediate permanent suspension. This request is being made for responsible gambling reasons. Please confirm the permanent suspension of my account and provide written confirmation. Thank you, [Your Full Name]

Instructions:

Copy the email content above
Send from the email address associated with your FortuneJack account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Step 4: Respond to Retention

They may ask for feedback - respond firmly:

"My decision to close my account is final and is for responsible gambling reasons. I do not wish to provide feedback or consider any offers to retain my account. Please proceed with the permanent suspension immediately."

Step 5: Get Written Confirmation

Ensure you receive written confirmation of account suspension. Save all communications.

Timeline

Gather info: 10-15 minutes
Live chat: Same day to 1-2 days
Email method: 1-3 days
Processing: 1-2 business days

Uses 'Suspension' Not 'Deletion'

FortuneJack uses "suspension" terminology rather than true deletion. Request "permanent suspension" and get written confirmation.

Support Contact

Email: support@fortunejack.com
Alternative: support@playwave.club
Live Chat: Available 24/7

Need Help Right Now?

If you're struggling with gambling addiction, help is available 24/7:

Call: 1-800-522-4700
National Problem Gambling Helpline

Crisis? Call or text 988

How to Delete Your FortuneJack Account

Quick Overview

Quick Action: Delete Your FortuneJack Account