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GuardingGamblers

How to Delete Your Bitcasino Account

Complete step-by-step guide to permanently close your Bitcasino gambling account.

Quick Overview

Time Required

2-3 days

Method

email

Difficulty
Medium(6/10)

Quick Action: Delete Your Bitcasino Account

Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.

Step 1: Withdraw All Cryptocurrency

Zero balance required - Withdraw all crypto to external wallets before starting:

  1. Navigate to wallet/cashier section
  2. Withdraw all cryptocurrencies to your external wallets
  3. Wait for blockchain confirmations
  4. Ensure account balance is zero

Step 2: Send Self-Exclusion Email

Must use your registered email address:

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: safergaming@bitcasino.io

Permanent Self-Exclusion Request
Dear Bitcasino Safer Gaming Team, I am writing to request permanent self-exclusion from Bitcasino.io and all associated platforms (Sportsbet.io and Livecasino.io) for responsible gambling reasons. Account Details: - Username: [Your Username] - Email Address: [Your Registered Email - must match sender] I understand that this request will apply to all platforms in your network and that I will not be permitted to open any future accounts. I have withdrawn all funds from my account and my balance is zero. I explicitly request PERMANENT self-exclusion and do not want any temporary options. This decision is final and is being made due to gambling addiction concerns. Please confirm this permanent self-exclusion in writing. Thank you, [Your Full Name]

Instructions:

  • Copy the email content above
  • Send from the email address associated with your Bitcasino account
  • Keep a copy of your sent email for records
  • Follow up if you don't receive a response within 7-14 days

Step 3: Navigate Waiting Periods

  1. 24-hour cooling-off period starts immediately
  2. Don't contact support during this time
  3. Check email after 24 hours for options
  4. Respond within 24 hours confirming permanent exclusion

Step 4: Confirm Permanent Exclusion

When they email options, respond immediately:

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: safergaming@bitcasino.io

Confirmation: Permanent Self-Exclusion
I confirm that I want PERMANENT self-exclusion from Bitcasino.io, Sportsbet.io, and Livecasino.io. This decision is final and is being made due to gambling addiction. I explicitly request that my accounts never be reopened under any circumstances. Please provide written confirmation that my accounts have been permanently self-excluded.

Instructions:

  • Copy the email content above
  • Send from the email address associated with your Bitcasino account
  • Keep a copy of your sent email for records
  • Follow up if you don't receive a response within 7-14 days

Timeline

  • Initial response: Immediate
  • Cooling-off period: 24 hours mandatory
  • Response window: 24 hours to confirm
  • Total process: 2-3 days

Support Contact

Self-Exclusion: safergaming@bitcasino.io
Customer Support: cs@bitcasino.io

Need Help Right Now?

If you're struggling with gambling addiction, help is available 24/7:

Call: 1-800-522-4700
National Problem Gambling Helpline

Crisis? Call or text 988

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