How to Delete Your Bets.io Account
Complete step-by-step guide to permanently close your Bets.io gambling account.
Quick Overview
3-7 days
chat
Jan 2025
Tip: Closing your account doesn't remove years of promotional emails already in your inbox. WagerWard can find and remove them in 30 seconds.
Quick Action: Delete Your Bets.io Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
Crypto Casino Warning
Bets.io operates under an Anjouan (Comoros) gaming license, which provides minimal regulatory oversight and limited consumer protections. Cryptocurrency transactions are irreversible. Withdraw all crypto before requesting account closure.
Platform Considerations
Bets.io is a crypto-only platform with no traditional banking options. While withdrawals are typically fast, the offshore licensing means limited recourse if disputes arise.
Step 1: Withdraw All Cryptocurrency
Critical - Complete this before requesting closure:
- Navigate to your wallet/cashier section
- Withdraw ALL cryptocurrencies to external wallets
- Verify wallet addresses carefully (crypto transactions are irreversible)
- Wait for blockchain confirmations (typically 15-30 minutes)
Withdrawal First
Complete all withdrawals before contacting support. Bets.io processes most crypto withdrawals within 30 minutes, but Bitcoin may take up to an hour during busy periods.
Step 2: Contact Support for Deletion
Use live chat or email - no self-service option:
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: support@bets.io
Instructions:
- Copy the email content above
- Send from the email address associated with your Bets.io account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Step 3: Use Live Chat (Faster Option)
For faster response:
- Click the chat icon in the bottom right corner of bets.io
- Enter your name and email
- State you want to permanently close your account
- Request written confirmation via email
Live chat typically responds within 2-5 minutes.
Step 4: Confirm Closure
Ensure you receive:
- Written confirmation of account closure
- Confirmation that you have been removed from marketing lists
- Verification that no further access is possible
Timeline
- Live chat request: Immediate to same day
- Email request: 6-24 hours typical response
- Account closure: 1-3 days after verification
- Total process: 3-7 days
Immediate Protection
If you need immediate protection while waiting for full deletion, request self-exclusion. This can be implemented faster than permanent closure.
Self-Exclusion (Faster Protection)
Request immediate self-exclusion:
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: support@bets.io
Instructions:
- Copy the email content above
- Send from the email address associated with your Bets.io account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Support Contact
Email: support@bets.io Business Inquiries: b2b@bets.io Live Chat: Available 24/7
Need Help Right Now?
If you're struggling with gambling addiction, help is available 24/7:
Call: 1-800-522-4700 National Problem Gambling Helpline
Crisis? Call or text 988
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