How to Delete Your 32Red Account

Complete step-by-step guide to permanently close your 32Red gambling account.

Quick Overview

Time Required

15-30 minutes

Method

chat

Difficulty
Medium(4/10)
Verified

Jan 2026

Tip: Closing your account doesn't remove years of promotional emails already in your inbox. WagerWard can find and remove them in 30 seconds.

Quick Action: Delete Your 32Red Account

Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.

Step 1: Prepare Your Account

  1. Withdraw all funds - Process all pending withdrawals
  2. Resolve open bets - Complete any pending casino bonuses or wagering requirements
  3. Save documents - Download transaction history and any tax-related records
  4. Cancel bonuses - Forfeit any active bonus funds to avoid complications

Step 2: Contact Customer Support

Live Chat (Recommended): Available 24/7 on website Phone: 0800 917 0032 (UK Freephone) Email: support@32red.com

Use this script:

"I need to permanently delete my 32Red account. This is not temporary self-exclusion - I want the account completely removed and all my personal data erased under GDPR. I have withdrawn all funds and understand this is irreversible."

Step 3: Complete Identity Verification

32Red will verify your identity through security questions and may request photo ID for data protection compliance.

Step 4: Request Written Confirmation

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: support@32red.com

Account Deletion Request - GDPR Right to Erasure
I am requesting permanent deletion of my 32Red account and erasure of all personal data under GDPR Article 17 (Right to Erasure). Account Information: - Username: [Your Username] - Email: [Your Registered Email] - Phone: [Your Phone Number] I have withdrawn all funds and completed identity verification. This request is final and irreversible. Please confirm: 1. Account deletion timeline 2. Data erasure completion 3. Reference number for my records 4. Removal from all marketing communications As a UK resident, I expect this request to be processed within 30 days as required by data protection law. [Your Full Name] [Date]

Instructions:

  • Copy the email content above
  • Send from the email address associated with your 32Red account
  • Keep a copy of your sent email for records
  • Follow up if you don't receive a response within 7-14 days

Expected Timeline

  • Initial request: 15-30 minutes
  • Processing time: 3-7 business days
  • GDPR data erasure: Up to 30 days
  • Total time: 1-4 weeks for complete data removal

Support Contact

Live Chat: Available 24/7 on website Phone: 0800 917 0032 (UK Freephone) Email: support@32red.com

Need Help Right Now?

If you're struggling with gambling, help is available 24/7:

GamCare Helpline: 0808 8020 133 BeGambleAware: begambleaware.org GAMSTOP: gamstop.co.uk (free UK-wide self-exclusion)

Crisis? Call Samaritans: 116 123

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