How to Delete Your 32Red Account
Complete step-by-step guide to permanently close your 32Red gambling account.
Quick Overview
15-30 minutes
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Jan 2026
Tip: Closing your account doesn't remove years of promotional emails already in your inbox. WagerWard can find and remove them in 30 seconds.
Quick Action: Delete Your 32Red Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
UKGC Licensed Platform
Good news: 32Red is licensed by the UK Gambling Commission (UKGC) and Gibraltar Gambling Commissioner, providing strong regulatory protections and reliable account deletion processes.
Step 1: Prepare Your Account
- Withdraw all funds - Process all pending withdrawals
- Resolve open bets - Complete any pending casino bonuses or wagering requirements
- Save documents - Download transaction history and any tax-related records
- Cancel bonuses - Forfeit any active bonus funds to avoid complications
Step 2: Contact Customer Support
Live Chat (Recommended): Available 24/7 on website Phone: 0800 917 0032 (UK Freephone) Email: support@32red.com
Use this script:
"I need to permanently delete my 32Red account. This is not temporary self-exclusion - I want the account completely removed and all my personal data erased under GDPR. I have withdrawn all funds and understand this is irreversible."
Step 3: Complete Identity Verification
32Red will verify your identity through security questions and may request photo ID for data protection compliance.
Step 4: Request Written Confirmation
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: support@32red.com
Instructions:
- Copy the email content above
- Send from the email address associated with your 32Red account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Expected Timeline
- Initial request: 15-30 minutes
- Processing time: 3-7 business days
- GDPR data erasure: Up to 30 days
- Total time: 1-4 weeks for complete data removal
Support Contact
Live Chat: Available 24/7 on website Phone: 0800 917 0032 (UK Freephone) Email: support@32red.com
Need Help Right Now?
If you're struggling with gambling, help is available 24/7:
GamCare Helpline: 0808 8020 133 BeGambleAware: begambleaware.org GAMSTOP: gamstop.co.uk (free UK-wide self-exclusion)
Crisis? Call Samaritans: 116 123
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Clean Your Inbox
Deleted your account? Your inbox still has years of 32Red promotional emails. WagerWard scans your Gmail and removes them in 30 seconds.