How do I delete my 12Play account?

To delete your 12Play account, you need to email. The process typically takes 45-90 minutes. Account deletion requires contacting customer support via email. No self-service option available. Expect verification requirements and potential delays.

How difficult is it to delete a 12Play account?

The difficulty rating for deleting a 12Play account is 7 out of 10 (medium). The process typically takes 45-90 minutes via email.

Can I reopen my 12Play account after deletion?

Most gambling platforms do not allow you to reopen a deleted account. This is permanent. If you need temporary access restriction instead, consider self-exclusion.

How to Delete Your 12Play Account (2026)

Offshore Asian Platform

12Play operates from offshore jurisdictions primarily serving Singapore and Malaysia. Consumer protections are limited compared to regulated markets. Withdraw all funds before requesting deletion.

Step 1: Prepare Your Account

Before requesting deletion:

Withdraw all funds - Process any remaining balance
Screenshot account details - Username, email, transaction history
Document your balance - Confirm zero balance before proceeding
Save any bonus terms - In case of disputes

Step 2: Send Deletion Request

Contact 12Play support to request permanent account deletion:

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: 12support@12play.com

Subject:

Account Deletion Request - 12Play Account

Email Body:

Dear 12Play Support, I am requesting the immediate and permanent deletion of my 12Play account. Account Information: - Username: [Your Username] - Registered Email: [Your Email Address] - Phone Number: [Your Phone Number] I have withdrawn all funds and understand this action is irreversible. Please confirm: 1. Receipt of this deletion request 2. Timeline for completion 3. Confirmation when my account and personal data have been permanently deleted I do not wish to receive any marketing materials or account reactivation offers. Thank you, [Your Full Name]

Instructions:

Copy the email content above
Send from the email address associated with your 12Play account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Step 3: Follow Up If Needed

No response in 5-7 days? Send a follow-up email
Try live chat - Available 24/7 as an alternative
Alternative contacts: WeChat (ASIA12PLAY_02 for Singapore), Telegram, or Skype (asia12play)

Expected Timeline

Best case: 3-7 days
Typical: 1-2 weeks
Worst case: 2-4 weeks with follow-ups required

Faster Protection: Self-Exclusion

If deletion is taking too long, request immediate self-exclusion. 12Play offers deposit limits, cooling-off periods, and self-exclusion to block access while deletion is processed.

Support Contact

Email: 12support@12play.com Live Chat: Available 24/7 WeChat (Singapore): ASIA12PLAY_02 Skype: asia12play

Need Help Right Now?

If you're struggling with gambling, help is available 24/7:

Call: 1-800-522-4700 National Problem Gambling Helpline (US)

Crisis? Call or text 988 (US)

Singapore Resources: National Council on Problem Gambling (NCPG): 1800-6-668-668

How to Delete Your 12Play Account

Quick Overview

Quick Action: Delete Your 12Play Account