Close Your SpinPals Account Permanently

Use the permanent account-closure control

The official closure article, updated March 3, 2026, gives Menu → Account → Delete Account. Enter Delete and select Submit only when you intend the permanent account action. Keep confirmation privately. The article also provides self-exclusion@spinpals.com as an assistance route.

Although the interface says Delete Account, do not interpret that as an immediate purge of every personal, financial or legal record. This guide confirms the account action, not a universal data-erasure deadline.

Check coins and pending redemptions first

The Terms of Service say ordinary closure ends continued access to Virtual Coins. Ask support about eligible redemption and the status of any pending request before confirming closure. Do not assume every type of coin is cash or that a rule about exclusion also governs ordinary closure.

You do not need to buy more coins, play a balance down or deposit money to request protection. If opening the app creates risk, contact support directly and explain both the protection need and unresolved items. No payout or processing deadline is promised here.

Ask which current exclusion rule will apply

The self-exclusion help article calls indefinite exclusion permanent, but the newer Responsible Social Gameplay policy allows a later reactivation process and separately describes irreversible permanent closure through the exclusion email with confirmation.

Because those descriptions conflict, this guide does not promise that an “indefinite” choice can never reopen. Ask support for the precise restriction, applicable policy and written confirmation. If your intent is irreversible closure, say so explicitly rather than selecting an ambiguous label.

The help article also gives separate Sweeps Coin expiry and pending- redemption rules during exclusion. Confirm your existing items under the current policy; do not import those rules into ordinary deletion.