Delete Your Funrize Account
Documented account deletion options, checked Feb 2026. Jump to the steps ↓
At a glance
- Method
- Email request
- Processing time
- 30-60 minutes
- Last verified
- Procedure last checked .
⚠️ CRITICAL: The $25 Maximum Trap
Funrize has a policy that many players consider predatory: If you claim ANY free bonus, your maximum cash redemption is capped at $25 - no matter how much you win. Players have reported winning $300-$500 and only being able to redeem $25.
Read this entire guide before playing or depositing.
Delete your Funrize account
Understanding the $25 Rule
How Players Get Trapped
- You sign up and claim the free welcome bonus (like most people)
- You play and maybe win money
- You try to redeem your winnings
- You discover that because you claimed a bonus, you can only redeem $25 maximum
- The rest of your "winnings" are removed from your account
This is buried in the terms and conditions. Players describe it as "a complicated scam made legal by terms and conditions."
⚡ How to Delete Your Account
Attempt Redemption First
Before closing your account:
- Try to redeem any eligible Sweeps Coins
- Be aware of the $25 cap if you used bonuses
- Document your balance and any denied redemptions
Request Account Deletion
Account Closure Request
Adapt this request to the options the platform currently offers
This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.
- Send from the email address on your Funrize account
- Keep a copy of your sent email for your records
Delete All A1 Development Accounts
A1 Development LLC operates multiple sweepstakes casinos. If you have accounts on any of these, delete them all:
- TaoFortune (support@taofortune.com)
- NoLimitCoins (support@nolimitcoins.com)
- Fortune Wheelz (support@fortunewheelz.com)
- FunzCity (support@funzcity.com)
- StormRush (newest platform)
They may share data between platforms.
Self-Exclude
Use the self-exclusion option for added protection:
- Look for responsible gaming settings
- Select permanent self-exclusion
- This prevents account reactivation
Expected Timeline
- Response: 24-48 hours
- Deletion: 7-14 business days
Red Flags About Funrize
- No responsible gaming page visible on main site
- $25 redemption cap for bonus users buried in terms
- Part of A1 Development network (multiple platforms, similar issues)
- Class action lawsuits filed against A1 Development
- Raising minimum age from 18 to 21 (acknowledging problems)
If support does not reply
A cautious follow-up plan and copyable templates
These are suggested follow-up intervals, not a processing-time promise from the platform. Keep the original message and any confirmation number.
- After 7 days without a reply, consider sending one follow-up.
- If there is still no response after 14 days, use the platform's official complaint channel or a regulator only where it applies to your account.
Follow-up Email
Second contact attempt after initial request
This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.
- Send from the email address on your Funrize account
- Keep a copy of your sent email for your records
Escalation Email
Follow-up email for unresponsive customer service
This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.
- Send from the email address on your Funrize account
- Keep a copy of your sent email for your records
Additional platform details
Other Funrize support channels: live chat on their website
Self-exclude from Funrize
Self-exclusion available through responsible gaming settings.
Choose the period that matches the protection you want. If the options are unclear, ask the platform to confirm the start date, end date, and whether the period can be changed.
What self-exclusion actually does (and doesn't)
It is designed to block play for the period you choose. Whether it covers new sign-ups or can be changed early depends on the operator and jurisdiction; follow the platform-specific details above.
Do not assume self-exclusion deletes account data, stops every message, or covers other sites; exact scope varies. Consider account closure, mailbox controls, and a blocking tool as additional layers.
Stop Funrize emails
Email support to unsubscribe from marketing.
Unsubscribe Request
Request an end to promotional emails and marketing communications
This template is not pre-addressed. Use the platform’s current official contact route and confirm where this request should be sent.
- Send from the email address on your Funrize account
- Keep a copy of your sent email for your records
You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.
Frequently asked questions
Can I reopen my Funrize account after deleting it?
Some platforms may reactivate a closed account after a support review. A self-exclusion is designed to block play for its selected period, but the exact rules depend on the operator and jurisdiction.
How long does Funrize account deletion take?
The steps on your side are estimated at 30-60 minutes. The platform may not publish a processing time, so keep a copy of your request and follow up through its official support channel if needed.
What happens to the money in my account?
Check the platform's current balance rules. Withdraw first when permitted, and ask official support how any remaining balance will be handled.
Will marketing emails stop once the account is closed?
Request marketing removal explicitly in your account-closure request and follow the "Stop Funrize emails" section on this page.
If you need to talk to someone
- Call 911United States emergency services — immediate physical danger or medical emergency
- Call 988Text 988Chat with 988United States Suicide & Crisis Lifeline — suicidal, mental-health, or emotional crisis, 24/7
- Call 1-800-MY-RESETText 1-800-MY-RESETChat with gambling supportUnited States National Problem Gambling Helpline — support, information, and referrals, 24/7/365; not an emergency service
- Outside the United StatesFind local crisis help and global gambling support