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How to Close a MyPrize US Account

Documented account closure options, checked Aug 2026. Jump to the steps ↓

At a glance

Method
Contact support
Processing time
MyPrize does not publish a completion time
Can it be reopened?
The current closure article describes the action as permanent and irreversible.
Your balance
Redeem eligible prizes first when safe because closure ends redemption access and forfeits Virtual Coin rights. Bonus playthrough can limit redemption.
Last verified
Procedure last checked .

Close your MyPrize US account

Request permanent MyPrize.US closure

Follow the current closure article.

Record coins, prizes, and pending requests

Note Virtual Coin balances, an eligible prize, a pending redemption, and a non-sensitive account reference. Do not play to complete bonus playthrough.

Resolve eligible prizes when safe

Use only the official redemption flow. The closure article says closure removes redemption access and that bonuses may remain ineligible when playthrough is incomplete.

Use Help Centre Contact Us

Submit the request from the account email. Ask for permanent, irreversible closure and complete any ownership check through the official secure route.

Keep the itemized confirmation

Ask for the effective date and the outcome for Virtual Coins, eligible prizes, pending redemptions, marketing, and retained account records.

The current responsible-gameplay page also publishes support@myprize.com with the subject Permanent Account Closure and asks the user to confirm understanding of the outcome.

Self-exclude from MyPrize US

Request a break or self-exclusion

Use Contact form → Responsible Social Gameplay Options under the current responsible-gameplay policy. It lists six months, one year, three years, five years, or indefinite and says the restriction blocks access and marketing.

Verified accounts may redeem eligible remaining prizes subject to minimum and other requirements. Fixed terms reactivate after the defined period; indefinite exclusion lasts at least six months and later uses a seven-day cooling period. Ask Support to record the term and redemption result before assuming access will remain blocked forever.

What self-exclusion actually does (and doesn't)

It is designed to block play for the period you choose. Whether it covers new sign-ups or can be changed early depends on the operator and jurisdiction; follow the platform-specific details above.

Do not assume self-exclusion deletes account data, stops every message, or covers other sites; exact scope varies. Consider account closure, mailbox controls, and a blocking tool as additional layers.

Need the account closure steps again? ↑

Stop MyPrize US emails

Self-exclusion blocks marketing under the current policy. For ordinary marketing messages, use an included unsubscribe route or ask Support to record the preference separately. Closure and privacy deletion are different actions.

You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.

Frequently asked questions

Is MyPrize.US a licensed real-money casino?

The current terms describe social and sweepstakes play and expressly distinguish it from real-money gambling. This guide preserves that product label.

Does closure delete every personal record?

No immediate erasure guarantee is published. The current privacy policy treats data deletion as a separate request and permits legal retention.

If you need to talk to someone