How do I delete my Lottomatica account?

To delete your Lottomatica account, you need to email. The process typically takes 15-30 minutes. Account deletion available through email or customer support. As an ADM-licensed operator owned by IGT, Lottomatica must comply with Italian data protection laws (GDPR) and process legitimate deletion requests.

How difficult is it to delete a Lottomatica account?

The difficulty rating for deleting a Lottomatica account is 5 out of 10 (medium). The process typically takes 15-30 minutes via email.

Can I reopen my Lottomatica account after deletion?

Most gambling platforms do not allow you to reopen a deleted account. This is permanent. If you need temporary access restriction instead, consider self-exclusion.

How to Delete Your Lottomatica Account (2026)

ADM Licensed Operator - Italian Regulatory Protection

Lottomatica is licensed by ADM (Agenzia delle Dogane e dei Monopoli), Italy's gambling regulator. As an IGT company and Italy's largest lottery operator, Lottomatica operates under strict Italian and EU regulations, including GDPR data protection rights.

Step 1: Prepare Your Account

Before requesting account deletion:

Withdraw all funds - Ensure your balance is at zero before deletion
Resolve pending bets - Wait for all wagers and lottery draws to settle
Save transaction records - Download your betting and transaction history for tax purposes
Note your account details - Have your username, email, and codice fiscale ready

Step 2: Request Account Deletion

Option A: Email Request (Recommended)

Send a formal deletion request to Lottomatica customer service:

Account Deletion Email

Urgent

Copy this email template to request permanent account deletion

Send to: assistenza@lottomatica.it

Subject:

Richiesta di Cancellazione Account / Account Deletion Request

Email Body:

Gentile Servizio Clienti Lottomatica / Dear Lottomatica Customer Service, Richiedo la cancellazione permanente del mio account Lottomatica ai sensi del GDPR (Regolamento UE 2016/679), Articolo 17 (Diritto alla Cancellazione). I am requesting the permanent deletion of my Lottomatica account under GDPR (EU Regulation 2016/679), Article 17 (Right to Erasure). Informazioni Account / Account Information: - Username: [YOUR USERNAME / IL TUO NOME UTENTE] - Email: [YOUR EMAIL / LA TUA EMAIL] - Codice Fiscale: [YOUR CODICE FISCALE] Ho prelevato tutti i fondi e comprendo che questa azione e' permanente e irreversibile. I have withdrawn all funds and understand this action is permanent and irreversible. Chiedo conferma scritta della cancellazione entro i tempi previsti dalla normativa (30 giorni). Please provide written confirmation of the deletion within the timeframes required by law (30 days). Cordiali saluti / Best regards, [YOUR FULL NAME / IL TUO NOME COMPLETO] [DATE / DATA]

Instructions:

Copy the email content above
Send from the email address associated with your Lottomatica account
Keep a copy of your sent email for records
Follow up if you don't receive a response within 7-14 days

Option B: Contact Customer Support

Phone: +39 800 900 134 (toll-free from Italy, 24/7) Live Chat: Available on lottomatica.it website

Request account deletion and note any reference number provided.

Step 3: Alternative - Self-Exclusion (Autoesclusione)

If you need immediate protection while the deletion is processed:

Log into your Lottomatica account
Navigate to: Account Settings > Gioco Responsabile (Responsible Gaming)
Select: Autoesclusione (Self-Exclusion)
Choose duration: From 30 days to permanent
Confirm selection

National Self-Exclusion via ADM

Italy offers a national self-exclusion registry (Registro Unico delle Autoesclusioni) through ADM:

Visit the ADM website or contact your local ADM office
Self-exclusion applies across all ADM-licensed operators
Provides comprehensive protection from all Italian gambling platforms including Lottomatica, Sisal, SNAI, and others

Expected Timeline

| Action | Timeline | |--------|----------| | Email acknowledgment | 24-48 hours | | Identity verification | 1-3 business days | | Account deletion completion | 7-30 days (GDPR maximum) | | Self-exclusion activation | Immediate to 24 hours |

Support Contact

Lottomatica Customer Service:

Toll-Free (Italy): 800 900 134
International: +39 06 518 991
Email: assistenza@lottomatica.it
Website: www.lottomatica.it
Hours: 24/7

ADM (Regulator):

Website: www.adm.gov.it
Email: urp@adm.gov.it
Consumer Protection: Contact for complaints about licensed operators

Need Help Right Now?

Italian Resources (Risorse Italiane)

If gambling has become a problem, help is available:

Telefono Verde Nazionale Gioco d'Azzardo (National Gambling Helpline):

Call: 800 558 822 (toll-free, anonymous)
Hours: Monday-Friday, 10am-4pm

Giocatori Anonimi Italia (Gamblers Anonymous Italy):

Website: www.giocatorianonimi.org
Find local meetings throughout Italy

SerD (Servizi per le Dipendenze):

Public addiction services available in every ASL
Free treatment and counselling

Telefono Amico Italia:

Call: 02 2327 2327
Emotional support helpline

International Resources

National Problem Gambling Helpline (US):

Call: 1-800-522-4700 (24/7, free and confidential)

Suicide and Crisis Lifeline:

Call or Text: 988 (24/7)

Gamblers Anonymous International:

Website: www.gamblersanonymous.org

How to Delete Your Lottomatica Account

Quick Overview

Quick Action: Delete Your Lottomatica Account