Deactivate Your Kalshi Account
Documented account deactivation options, checked Jul 2026. Jump to the steps ↓
At a glance
- Method
- In account settings
- Can it be reopened?
- Deactivation is reversible by signing in again.
- Your balance
- Sell every position, cancel resting orders, and withdraw the balance to $0 before deactivating.
- Last verified
- Procedure last checked .
Deactivation is not record deletion
Kalshi says account records cannot be fully deleted because it is a regulated exchange. Deactivation stops normal account access but is reversible by signing in. Use voluntary self-exclusion separately when the goal is a time-locked barrier.
Deactivate your Kalshi account
Sell every open position
Kalshi's deactivation guide requires all positions to be sold before deactivation. If a market prevents a sale, use Kalshi's current support messenger rather than assuming the position can be abandoned.
Cancel resting orders and withdraw to $0
Cancel every resting order, then withdraw the remaining cash balance. The official guide requires a zero balance before the deactivation control can be used.
Deactivate under Account & Security
Open Account & Security, choose Deactivate, and confirm. Keep a record of the date and any confirmation shown.
Deactivation is reversible by signing in again. It does not erase regulated exchange records and should not be described as permanent account deletion.
Self-exclude from Kalshi
Kalshi's voluntary self-exclusion guide describes a separate restriction for Kalshi.com, the API, and the app during the chosen term.
Close positions before enrolling. Kalshi warns that a person cannot sell positions during the exclusion. The operator program does not restrict Kalshi access through a futures commission merchant, so ask the FCM about its own controls when that access path applies.
Choose the control that matches the intended barrier:
- A Trading Break temporarily restricts Kalshi trading for one day or longer.
- Kalshi voluntary self-exclusion restricts Kalshi.com, the API, and the app for the selected term.
- SelfExclude.io is a separate U.S.-only program linked by Kalshi. It offers one-, three-, six-, or twelve-month terms and says a verified exclusion normally activates within 24 hours and cannot end early.
SelfExclude.io says enrollment requires a legal name, address, date of birth,
phone number, and government-issued ID. Review its privacy terms first and
submit identity information only through the secure page you opened directly
on selfexclude.io—not through an address or message copied from a guide.
SelfExclude.io currently lists Kalshi as its only fully integrated platform. It marks Polymarket, Robinhood, ProphetX, Novig, and Juice Exchange as integrations in progress. Do not treat its broader promotional wording as proof that those platforms or an FCM account are covered today.
Kalshi's Responsible Trading Hub says a responsible-risk action cannot be lifted or changed before its expiration date. Read the exact term, scope, open-position effect, and program shown before confirming.
Use the signed-in web or app support messenger for help finding these controls. Kalshi publishes no phone or text support and no fixed response time.
What self-exclusion actually does (and doesn't)
It is designed to block play for the period you choose. Whether it covers new sign-ups or can be changed early depends on the operator and jurisdiction; follow the platform-specific details above.
Do not assume self-exclusion deletes account data, stops every message, or covers other sites; exact scope varies. Consider account closure, mailbox controls, and a blocking tool as additional layers.
Stop Kalshi emails
No account-wide marketing-control route was confirmed in the reviewed help articles. Use an unsubscribe link when a message includes one. Otherwise ask through Kalshi's current support messenger and block or filter the sender while the request is pending.
You can also use your mailbox's search, filter, and bulk-delete controls. Review the privacy terms and current price before granting any third-party cleanup tool access to your inbox.
Frequently asked questions
Can I permanently delete all Kalshi records?
Kalshi says no. It retains records required of a regulated exchange. The self-service action is account deactivation.
Is deactivation the same as voluntary self-exclusion?
No. Deactivation is reversible by signing in. Voluntary self-exclusion applies for a chosen term and has separate restrictions. A Trading Break and SelfExclude.io enrollment are two additional, distinct controls.
Does Kalshi self-exclusion cover an FCM account?
No. Kalshi's official guide says its voluntary self-exclusion does not limit access through a futures commission merchant.
If you need to talk to someone
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