How to Delete Your Coin Master Account
Complete step-by-step guide to permanently close your Coin Master gambling account.
Quick Overview
30-60 minutes
Feb 2026
Tip: Closing your account doesn't remove years of promotional emails already in your inbox. WagerWard can find and remove them in 30 seconds.
Warning: Coin Master makes deletion intentionally difficult. Follow each step carefully and be prepared for multiple attempts. Keep records of all communications.
Quick Action: Delete Your Coin Master Account
Follow these essential steps to request account deletion. Most users can complete this in under 5 minutes.
⚡ Quick Deletion Steps
Get Your Player ID
- Open Coin Master
- Settings → Support
- Screenshot your Player ID
Disconnect Facebook
If linked to Facebook:
- Facebook Settings → Apps and Websites
- Remove Coin Master
- This prevents cross-device sync
Request Deletion
Account Deletion Email
UrgentCopy this email template to request permanent account deletion
Send to: support@moonactive.com
Instructions:
- Copy the email content above
- Send from the email address associated with your Moon Active account
- Keep a copy of your sent email for records
- Follow up if you don't receive a response within 7-14 days
Delete and Block
- Delete the app immediately
- Use Screen Time/Digital Wellbeing to block reinstallation
- Remove any in-app purchase authorization
Expected Timeline
- Response: 7-14 business days
- Completion: 30 days
Need Help Right Now?
Call: 1-800-522-4700 National Problem Gambling Helpline
Support Contact
Email: support@moonactive.com
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Deleted your account? Your inbox still has years of Coin Master promotional emails. WagerWard scans your Gmail and removes them in 30 seconds.